Technology Support Assistant

4 weeks ago

Golden Lake, Canada Algonquins of Pikwakanagan First Nation Full time

**Position Summary**:
The Information Technology Support Assistant will provide effective IT assistance across all aspects of the business and will provide backup and support to the IT Support Officer. The IT Support Assistant is responsible for supporting and maintaining the Microsoft Server and Desktop operating systems, plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.

**Duties & Responsibilities**:

- Supports in the setup and configuration of IT-related items
- Aids in the installation and upgrade of software, repairs of hardware, and peripherals. Assist in administering user accounts.
- Troubleshoots, and diagnoses basic problems with computer equipment. Performs minor maintenance and repair on equipment.
- Transfers computer files between platforms as needed.
- Setting up new users and disabling expired accounts in accordance with HR requirements.
- Ensures all software purchased licensing is recorded and maintained. Attends relevant meetings, conferences, and seminars.
- Creating purchase requisitions for IT hardware/software.
- Follow, and implement IT policies and procedures ensuring compliance and incorporating available measures in the legislation.
- Will work with Human Resources, Managers, and Supervisors.

**REQURIEMENTS**:
**Post Secondary certificate or diploma related to Computer Technology or a related field. OR**

**Secondary School Diploma with 2 years of current work experience in IT support or direct experience working with technology and computer operations.**

**CONDITIONS OF EMPLOYMENT**:
An acceptable Criminal Records Check Willing to attend Cultural Awareness Training

**How to Apply**
- Cover Letter
- Current Resume

**Submit to**:
Human Resources Department Algonquins of Pikwakanagan First Nation 1657A Mishomis Inamo, Pikwakanagan, Ontario, K0J 1X0

**Subject Line: Technology Support Assistant**

**Application Procedure**:Interested persons must submit a resume demonstrating that they meet the requirements outlined and the names and day contact telephone numbers of three (3) professional references.

a) the qualified indigenous person who is an Algonquin; then to,

b) the qualified indigenous person; then to,

**Interviews**:Interviews will be conducted in-person or virtually by Teams Meeting. AOPFN has the right to shortlist for interview/assessment purposes of the five (5) most qualified persons and typically establishes an eligibility list.

**Employee Benefits**:

- Pension Plan for Perm
- Paid Sick Days
- 4% Vacation
- Holiday Shutdown
- 14 Provincial and Federal Statutory Holidays
- Half days on Fridays prior to holiday Mondays
- Health Spending Account (Dental, Vision, Perscriptions, etc.)
- Milestone Recognitions & Rewards

AOPFN is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the recruitment representative in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

Pay: From $20.00 per hour

Expected hours: 35 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Application deadline: 2025-01-03

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