![Waste Connections of Canada](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
1 month ago
**Waste Connections of Canada is looking for a Customer Service Representative to join the team at our Bracebridge, ON location.**
**A Waste Connections Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. This is a very fast paced work environment, with a variety of multitasking administrative duties, in bound phone calls, interaction with multiple lines of business, and follow up action and resolution.**
**Responsibilities**:
- Works in conjunction with other departments to resolve customer disputes.
- Talks with customers by phone or in person and receives orders for installation, turn on, discontinuance, or change in service.
- Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders.
- Take payments, bank deposits, key word orders, keys production paperwork and general office duties.
**Requirements**:
- 2 years of Customer Service experience in a high call volume atmosphere is _strongly preferred._
- High school diploma or equivalent.
- Experience with Microsoft Word, Excel and E-Mail, proficient in 10 key, keyboarding and typing skills a must.
- Solid Waste Industry Experience and or related field is _preferred._
- Excellent verbal communications skills.
**Come, join a team environment, and colleagues who embrace a "work hard, play harder" culture. Our compensation package is competitive and comes with excellent benefits. You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.**
**APPLY TODAY Be part of a great team**
**Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer.**
**Job Types**: Full-time, Permanent
**Salary**: $45,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Employee stock purchase plan
- Life insurance
- On-site parking
- RRSP match
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Bracebridge, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- call center: 1 year (required)
Work Location: One location
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