Csr - Customer Service Representative

2 weeks ago


Bracebridge, Canada Tuffy's Natural Pet Store Full time

Job Description:
Are you passionate about pets and providing excellent customer service? Tuffy’s Natural Pet Store is looking for a friendly and dedicated Part-Time Customer Service Associate to join our team. As a Customer Service Associate, you will be the face of our store, helping pet owners find the best products for their Dogs and Cats

**Responsibilities**:

- Greet customers warmly and assist them with their needs.
- Provide knowledgeable recommendations on pet products and supplies.
- Handle cash register operations, including transactions, returns, and exchanges.
- Maintain a clean and organized sales floor.
- Restock shelves and ensure products are properly displayed.
- Assist with in-store events and promotions.
- Address customer inquiries and resolve any issues in a professional manner.
- Keep up-to-date with product knowledge and store policies.

Qualifications:

- High school diploma or equivalent.
- Previous Pet retail experience preferred.
- Strong communication and interpersonal skills.
- Enthusiastic about working with pets and pet owners.
- Ability to lift up to 50 pounds.
- Basic math skills for handling transactions.
- Reliable and punctual with a strong work ethic.
- Flexibility to work weekends and evenings.

**Benefits**:

- Competitive hourly wage.
- Employee discounts on pet products.
- Friendly and supportive work environment.

How to Apply:
Tuffy’s is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Type**: Part-time

Expected hours: 20 - 25 per week

Schedule:

- 4 hour shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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