Retail Coordinator

3 weeks ago


Kingston, Canada Kingston Destination Group Full time

KINGSTON, ONTARIO, CANADA.

CONTRACT. FEBRUARY 22, 2024

Description

**We are Now Hiring for seasonal positions during the 2024 tourism season**

As the Retail Coordinator, you will be a key member of our Sales and Retail team: your main objective is to work alongside the Sales and Ticketing Manager to manage the visual merchandising, invoicing and inventory for our main gift store 'Waterfront Gifts & Apparel' and our satellite location called the 'Ticket Office' down on the dock. You will also be a key member of our guest engagement and operations team: working collaboratively with our guest services staff to promote destination experiences and meet retail sales goals/targets.

**Season**:This is a spring-summer-fall seasonal position. The Kingston 1000 Islands Cruises operating season begins in April and ends in October.

**Qualifications**:

- Positive attitude and professional approach to customer service.
- Ability to work in a fast-paced, guest-focused environment.
- Strong verbal and written communication skills in English.
- Competency with MS Office (with a focus on excel and power point).
- Completed or currently pursuing a post-secondary program.
- Past visual merchandising experience is required.
- Demanding physical work is occasionally required.

**Responsibilities**:

- Maintain a comprehensive knowledge of KDG products including Cruises, Trolley Tours, Walking Tours, and K-Pass attraction partners.
- Lead product selection, purchasing and visual merchandising of our stores.
- Use POS software to manage retail inventory.
- Help guests with browsing and selecting merchandise.
- Maintain a clean, organized, and fully functional environment for guests and staff.
- Anticipate and respond to guests’ needs: exceed expectations, create an outstanding experience, ask questions, and assist with itinerary planning.

**About Kingston Destination Group**:

- Kingston Destination Group is committed to hospitality excellence as the portal to inspired visitor experience in the Kingston 1000 Islands destination. We create, sell and operate cruises, tours and experiences through our experiential brands, including Kingston 1000 Islands Cruises, Kingston Trolley Tours, Waterfront Gifts & Apparel, Kingston Walks, and K-Pass.


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