Digital Support Coordinator
7 months ago
**Bilingual Digital Support Coordinator**:
**Location: Hybrid - Kingston or Montréal**
Empire life is looking to hire a Bilingual Digital Support Coordinator to join our Retail Distribution team
**Why pursue this opportunity**Our mission -** make insurance, investments and benefits simple, fast and easy for our customers.-
**The environment** - we understand the importance of work-life balance and strive to provide a supportive work environment that allows our employees to achieve both personal and professional goals.-
**Play an integral role**:
- this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.-
**Deliver excellence - **provide a personal, accurate, professional, and courteous service and resolution to our customers.**W**hat you’ll be working on**- Respond to enquiries from Distribution Partners inquiring for Digital ProgramsGenerate sales reports that support digital initiatives such as GoEmpire, ARP, IARP-
- Participate in weekly digital support meetings-
- Communicate with Distribution Partners with a timely, quality response; update and maintain Distribution Partner contact information in the CRM database-
- Collaborate and foster a positive team environment with the Retail Distribution team-
- Build and maintain knowledge and understanding of Empire Life products-
- Maintain knowledge of evolving digital platforms including Advisor Dashboard, eVision, and Fast and Full-
- Support continuous innovation of digital assets by capturing distribution partner feedback and providing strategic recommendations to enhance user experience-
- Accurately respond to support requests, meeting or exceeding agreed upon service levels-
- Participate in project work as an individual or member of a team-
- Act as a liaison between Distribution and business partners to solve issues efficiently and on time-
- Support National Sales Team and Marketing and Strategic Account Manager in their achievement of defined digital sales targets for Advisor Referral Program, Go Empire.-
- Conduct onboarding and monitoring of digital initiatives including the Advisor Referral Program, Go Empire and Fast & Full-
- Coordinate client lead referral tracking between sales, marketing, customer service and Distribution Partners-
- Provide administrative services to the Strategic Account Manager**What we’re looking for you to have**:
- 3+ years office administration experience required-
- Exceptional skills in Microsoft Office (including Word, Excel and PowerPoint) and other reporting systems-
- Experience with CRM/MD-
- Bilingualism (English/French) is required-
- Attention to detail, exceptional organizational skills, and ability to prioritize and balance multiple tasks and projects-
- Well-developed verbal and written communication skills-
- Well-developed problem resolution skills-
- Post-secondary education an asset-
- Experience in sales support an asset-
- Sales, marketing and/or promotions experience an asset-
- Insurance and/or financial services industry experience an asset- **Beyond the salary**:
- For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases-
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions-
- Competitive uncapped commission, for sales positions-
- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account-
- Flexible work arrangements and an annual allotment of personal health days.-
- Four weeks annual vacation from hire date-
- A defined contribution pension plan with generous employer matching-
- Top up programs for parental leave and compassionate leave-
- Employer-sponsored wellness and recognition programs- A cash employee referral program
**Get to know us
-
Digital Communications Coordinator
6 months ago
Kingston, Canada Queen's University Full timeDigital Communications Coordinator About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...
-
Web and Digital Officer
2 months ago
Kingston, Canada Queen's University Full timeWeb and Digital Officer About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction,...
-
Digital Communications Officer
4 weeks ago
Kingston, Canada Queen's University Full time**About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...
-
Associate Director, Digital and Physical Learning
7 months ago
Kingston, Canada Queen's University Full timeAssociate Director, Digital and Physical Learning Environments About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty...
-
Digital Educator
7 months ago
Kingston, Canada Queen's University Full timeDigital Educator About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction,...
-
Associate Director, Digital and Physical Learning
7 months ago
Kingston, Canada Queen's University Full time**About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...
-
Digital Marketing Strategist
7 months ago
Kingston, Canada Queen's University Full timeDigital Marketing Strategist About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...
-
Digital Marketing Strategist
7 months ago
Kingston, Canada Queen's University Full time**About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...
-
Digital Marketing Specialist
7 months ago
Kingston, Canada University Hospitals Kingston Foundation Full time**Title**:Digital Marketing Specialist** **Full-Time Permanent Position** **Annual Salary: $63,000 - $75,000** **Hiring Range: $65,000 - $70,000** **Organization**:University Hospitals Kingston Foundation (UHKF) **Location**: Kingston, Ontario Do you have an entrepreneurial mindset with a desire to better your community? UHKF has an exciting...
-
Digital Educator
7 months ago
Kingston, Canada Queen's University Full time**About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...
-
Communications Coordinator
7 months ago
Kingston, Canada Queen's University Full timeCommunications Coordinator About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...
-
Digital Communications Coordinator
6 months ago
Kingston, Canada Queen's University Full time**About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...
-
Communications Coordinator
8 months ago
Kingston, Canada Queen's University Full time**About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...
-
Care Coordinator
16 hours ago
Kingston, Canada Home and Community Care Support Services South East Full timeCompany Bio Home and Community Care Support Services South East is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks (or...
-
Marketing and Communications Coordinator
6 months ago
Kingston, Canada Kingston Literacy & Skills Full timeMarketing and Communications Coordinator Contract / Part-time, Hybrid Kingston Literacy & Skills (KL&S) is a non-profit community organization serving Kingston and the surrounding communities since 1977. With professional, knowledgeable staff and dedicated volunteers, we deliver literacy upgrading, workforce preparation, and English Language instruction to...
-
Communications Coordinator
6 months ago
Kingston, Canada Queen's University Full time**About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...
-
Digital Communications Coordinator
6 months ago
Kingston, Canada Queen's University Full timeAbout Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...
-
Faculty Support Coordinator
7 months ago
Kingston, Canada Queen's University Full time**About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...
-
Student Support Coordinator
1 month ago
Kingston, Canada Queen's University Full timeStudent Support Coordinator About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...
-
Digital Content Analyst
7 months ago
Kingston, Canada City of Kingston Full time**Opening Statement** We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah - nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern...
