Business Analyst I, Operations and Planning

6 months ago

Montréal, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

We have a great opportunity for a forward-thinking, self-motivated Business Analyst to join our Claims team. Acting as the link between business and IT partners, your goal will be to help ensure that we’re building the right products and processes to support a second-to-none customer experience.

**What you’ll do here**:

- Partner with - and seek feedback from - different business experts, managers, and teams to help re-engineer and modernize our Claims processes
- Work with the product design and/or customer experience designers to translate vision into specifications based on roadmaps
- Facilitate workshops to document current business processes and technical systems and help to identify potential efficiencies
- Write clear agile stories that help propel engineering work with the help of the product design team
- Guide and co-ordinate the plan, design, execution, and validation of test cases
- Participate in planning, demos, committees, and retrospectives
- Execute roadmaps based on client feedback and analytics insights
- Support change management planning and delivery
- Communicate project progress accordingly to those involved and/or impacted
- Support the engagement and efficiency of the team
- Act as the alternate go-to source for the agile team

**You are**:

- Big-picture thinking, with a laser focus on details
- A true people person and a natural collaborator
- Exceptionally organized, comfortable with ambiguity, and can embrace change
- Forward thinking, with an innovative mindset
- Excellent leadership and problem-solving skills.
- Self-driven, entrepreneurial - a natural project leader
- Skilled at building relationships
- Creative, analytical, curious
- Adept at pivoting and leading others through change

**What you bring to the table**:

- Experience documenting and analyzing work processes and working with operational teams to improve those processes
- At least 1 year's relevant experience as a business analyst
- P&C Insurance and claims experience an asset
- Experience working in an agile Scrum / matrix environment an asset
- Excellent oral and written communication skills
- Fantastic presentation skills - plus excellent working knowledge of PowerPoint and Visio
- Business Analyst experience an asset
- Design Thinking and Customer Journey mapping experience an asset
- Lean/Six Sigma experience or accreditation an asset
- Bilingualism required (French / English) -_ Need to interact on a regular basis with colleagues across the country._
- No Canadian work experience required, but need to have authorization to work in Canada.

LI-Hybrid

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

  • IT Business Analyst I

    6 months ago

    Montréal, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Business Analyst

    6 months ago

    Montréal, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Business Analyst Ii, Operations and Planning

    4 days ago

    Montréal, Canada Intact Full time

    _Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times._ - Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise...

  • Analyst, Business Quality Review

    6 months ago

    Montréal, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Financial Planning Analyst

    6 months ago

    Montréal, Canada Pages Jaunes Solutions Numériques et Médias Limitée Full time

    Colleagues you’ll love. - A dynamic and collaborative workplace where you can contribute to our story. - Comprehensive benefits from day one. This is the Yellow Pages Life and what working at Yellow Pages is all about. **What is a Financial Planning Analyst** **at Yellow Pages?** Want to contribute to the development and prosperity of local small and...

  • Analyst, Financial Planning and Analysis

    3 months ago

    Montréal, QC, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Business Analyst Ii, Operations and Planning

    1 week ago

    Montréal, QC, Canada Intact Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times._ - Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Business Developper Cybersecurity

    4 days ago

    Montréal, Canada I-TRACING Full time

    Créée en 2005, I-TRACING est aujourd’hui le premier pure-player indépendant généraliste en cyber sécurité sur le marché français, avec ses 700 collaborateurs et ses 115M€ de CA en 2023. I-Tracing, c'est: - Un modèle intégré de bout en bout - Un accompagnement global & engageant depuis la GRC, l’audit, le conseil technique et...

  • Analyst - I&t Operation Center (Itcc)

    6 months ago

    Montréal, Canada Canadian National Railway Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...

  • IT Business Analyst

    3 months ago

    Montréal, Quebec, Québec, Canada Fed IT Full time

    I am currently looking for a Business Analyst for one of our clients. This is a permanent, hybrid position. Salary varies according to experience ($80,000 to $100,000).Your duties will include :- Work closely with integration specialists and project stakeholders to ensure smooth data flow between systems.- Research, analyze and define integration...

  • IT Business Analyst

    1 month ago

    montréal, Canada Fed IT Full time

    Hello, I'm Guillaume Fréalle, senior recruitment and business development consultant at Fed IT, a recruitment firm specializing in IT recruitment.I work on two types of recruitment: temporary and permanent in the Greater Montreal area. Our team of IT experts speaks your language and operates in your world. We cover the IT, development, business intelligence...

  • IT Business Analyst

    1 month ago

    montréal, Canada Fed IT Full time

    Hello, I'm Guillaume Fréalle, senior recruitment and business development consultant at Fed IT, a recruitment firm specializing in IT recruitment.I work on two types of recruitment: temporary and permanent in the Greater Montreal area. Our team of IT experts speaks your language and operates in your world. We cover the IT, development, business intelligence...

  • IT Business Analyst

    1 month ago

    montréal, Canada Fed IT Full time

    Hello, I'm Guillaume Fréalle, senior recruitment and business development consultant at Fed IT, a recruitment firm specializing in IT recruitment.I work on two types of recruitment: temporary and permanent in the Greater Montreal area. Our team of IT experts speaks your language and operates in your world. We cover the IT, development, business intelligence...

  • Financial Analyst I&t, Project Accounting and

    6 months ago

    Montréal, Canada BRP Full time

    We are looking for a Financial Analyst to join our I&T finance team, who will be responsible for providing financial support to IT project delivery teams. You will be responsible for monitoring project costs, understanding and controlling these costs against established budgets, forecasting on a regular basis and performing month-end closing activities...

  • Operations Business Analyst

    6 months ago

    Montréal, Canada Intelcom Full time

    Ride the next mile with us! - Intelcom is looking for a Customer Facing technologies Business Analyst to support the Operations team with new and ongoing projects and products built for Intelcom’s customer and driver. This role will report to the Director of Operational & Technology Platforms. The role of the Business Analyst in Customer Facing...

  • Financial Planning

    6 months ago

    Montréal, Canada Softlanding Full time

    MSP Corp. is seeking a **Senior Financial Planning & Analyst** to join our growing team. You will become an important member of the newly merged MSP Corp and Groupe Access family of companies. We have become a Pan-National MSP powerhouse with the abilities to deliver modern and relevant IT services across Canada. With all our offices being powered by MSP...

  • Financial Analyst I

    6 months ago

    Montréal, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Business Analyst

    6 months ago

    Montréal, Canada LifeWorks Full time

    TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for...

  • Business Analyst

    6 months ago

    Montréal, Canada Intelcom Full time

    Ride the next mile with us! - Intelcom is looking for a Business Analyst, Last mile Operations, to support the Operations team with new and ongoing projects and system improvements. This role will report to the Director of Operational & Technology Platforms. To succeed in this multi-disciplinary role, the applicant must have strong business analysis...

  • Business Analyst

    2 months ago

    Montréal, QC, Canada MEDLOG Canada Full time

    **Position Summary**: MEDLOG is looking for a business analyst under the Network Analytics & Optimization team responsible to evaluate an organization’s transportation operations and systems and identify inefficiencies or opportunities for improvement. The Business Analyst will be involved in development and implement cost effective, revenue effective and...