Office Administrator
4 weeks ago
Belimo is the global market leader in the development, production, and marketing of field devices for the energy-efficient control of heating, ventilation and air conditioning systems. Damper actuators, control valves, sensors, meters, and gas monitors make up the company's core business. Founded in 1975, Belimo employs approximately 2,000 people in over 80 countries and is listed on the Swiss Exchange (SIX) since 1995.
**JOB SUMMARY**:
The office administrator is responsible for general administration and the order fulfilment process.
**COMPANY'S MISSION AND VALUES**:
- The objectives of this position are fully integrated to the objectives of the Company’s Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.**REPORTING STRUCTURE**:
The Office Administrator reports to the General Manager. This position bears full responsibility for all agreed upon goals and objectives.
**JOB RESPONSIBILITIES**:
- Responsible for greeting incoming visitors/phone callers and directing them to the proper Belimo employee.
- Organizing incoming mail for distribution and filing of original documents
- Support with purchasing office supplies and commodities
- Support Service Manager with scheduling off site visits, answer general customer questions and requests.
- Support Office Manager with customer services related activities, including customer account setup in SAP and CRM.
- Support Office Manager with customer service invoicing and generating quotes when required.
- Support Office Manager with service customer collections related to outstanding invoices.
- Assist Office Manager with CC reconciliations.
- Other duties as required.
**REQUIREMENTS**:
- High School Diploma.
- Bilingual English and French speaking and writing required
- Minimum one year reception and clerical experience in a fast paced environment.
- Use of personal computer, fax machine, and other supporting business equipment is a must.
- High comfort level on use of the Microsoft Suite of products (Outlook, Word, and Excel).
- Requires organization and time managements skills
- Must have excellent interpersonal skills and maintain a proactive and positive attitude.
- A background in supporting manufacturing processes a plus.
- Ability to interpret complex business documents including customer purchase orders.
- Ability to professionally communicate with customers both verbally and in writing.
The base pay for this position ranges from $20 -$23 hourly with a target performance bonus of 7% of an employee’s annual base salary. Belimo is committed to paying all employees in a fair, equitable and transparent manner. Compensation is based on several factors including geographic location and may vary depending on job-related knowledge, skills, education and experience. Belimo is a total compensation company which includes a comprehensive benefits package including a full range of medical, financial, and other competitive benefits. Belimo is proud to be an equal opportunity employer. #WeAreBelimo
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