Front Office Receptionist

6 months ago


Coquitlam, Canada Fulcrum Therapy Full time

**Job description**

**About us**

Fulcrum Therapy is a fast growing health clinic looking for the right individual to join the team.

Looking to hire patient support team member and administrator for our fast growing team of practitioners

**Qualifications**:

- Highschool diploma or higher
- Be fluent in English speaking, writing and listning
- Prior experience with Janeapp Software is an asset
- Must have excellent typing skills, organizational skills and be a fast learner
- Must be flexible to work Saturdays from 9-1 and evenings shifts from 2-7 pm
- Must be available on Wednesdays from 2-7 and Fridays mornings or evenings

Please include resume and cover letter

**Fulcrum Therapy provided the following inclusive hiring information**:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
- Women-led organization
- Disability accommodations

Work remotely
- No

**Job Type**: Part-time

**Salary**: From $18.00 per hour

**Benefits**:

- On-site gym
- Store discount

Schedule:

- Weekends as needed

Supplemental pay types:

- Bonus pay

Work Location: In person**Front Desk Receptionist**

**Fulcrum Therapy** is a leading provider of flexible, value-added, and integrated healthcare services. Our core values of Customer Focus, Teamwork, Integrity and Innovation are foundational to our company’s culture and our commitment to providing superior customer service. As a Front Desk Receptionist, your main responsibility is to provide friendly, courteous and prompt service to our patients and their families in a fast-paced environment.

**Requirements**:

- High school diploma or equivalent
- Customer Service experience preferred
- Ability to multitask in a fast-paced environment
- Ability to work at a quick, yet efficient pace in a fast-paced environment
- Flexibility to work various shifts including weekends and holidays as needed
- Must be able to travel up to 25% of the time
- Must be able to work 12 hour shifts (8 hour morning, evening shifts)
- Ability to work 5 or more days in a row during busy seasons (late summer and early fall)
- Ability to travel as needed (up to 25%)

**Responsibilities**:

- Greet patients and visitors warmly and make them comfortable in your office
- Obtain patient history for new patients
- Obtain vital signs for new patients
- Obtain vitals for new patients as they are admitted through our portal
- Obtain all necessary documents from patients as they enter our system (legal documents, EMR, etc.)for all new cases starting with the first day of care. Including but not limited to: insurance verification, EMR, credentialing, etc.
- Answer any medical or patient questions the patient may have. Including but not limited to: medications, diagnoses, etc.
- Provide patient education regarding the various services we provide at their respective facility as well as their benefits along with other information needed for each visit. Including but not limited to: insurance verification, cost estimates, payment plans, etc.

**Job Type**: Part-time
Part-time hours: 10-15 per week

**Salary**: $18.00-$20.00 per hour

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Coquitlam, BC V3K 3P5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person



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