Catering and Retail Operations Manager

6 months ago

Edmonton, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.

**Why work with Chartwells?** We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.

Click here to view our Team Member video

**Job Summary**:
**Location: Mount Allison University, Sackville, NB**

**Schedule**:Monday to Friday, with some occasional evenings and weekend work.**

**Now, if you were to come on board as our Catering and Retail Operations Manager, we’d ask you to do the following for us**:

- Manage catering, retail and dining hall operations.
- Perform administrative duties, including: All booking, coordinating and follow-up on all catering events, reconciling billing and invoices and preparing month end
- Develop marketing and social media platforms to promote and educate the students about nutrition and food options
- Ensure specifications and requests of each catering event are communicated and executed down the channel effectively
- Work collaboratively on menu planning with clients and Executive Chef, and identify revenue-generating opportunities
- Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relations issues
- Direct department activities and maintain highest-quality service standards
- Maintain compliance with industry, company, and legislative standards
- Develop team and provide performance improvement programs

**Think you have what it takes to be our next Catering and Retail Operations Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.**
- Degree in Hospitality/Food Service is an asset
- AFST (Advanced Food Safety Training)
- Strong management skills, capable of motivating, leading and developing associates
- Excellent client relationship-building and communication skills
- At least three or more years of related hospitality experience in a food service environment, as well as 3 years’ supervisory experience
- Ability to control food and labour costs
- Detail-oriented and a strong team player
- Excellent communication skills (written and verbal)
- Proven Microsoft Office skills (Word, Excel, Outlook) and comfortable with utilizing multiple supporting programs
- Proven experience with social media outlets and aware of food trends
- Must have ability to support managing larger groups in the main Retail Food operation

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