Catering Manager

3 days ago

Edmonton, Canada A Cappella Catering Full time

For over 30 years, A Cappella Catering Co. has been a quiet pillar in the Edmonton food and community while offering the city’s most advanced and efficient off-site catering operations. We deliver high quality, relevant, thoughtfully prepared dishes and products made with locally produced ingredients and delivered with service excellence.

From banquets to barbeques, pancake breakfasts to boardroom lunches, cocktail receptions to conference catering, A Cappella Catering is known for delicious food, exceptional services, and superior value.

A Cappella Catering seeks an enthusiastic individual with a passion for the hospitality industry and customer service to join our front of house team as a Catering Coordinator.

You’ll play a integral role in developing and maintaining relationships with both internal and external stakeholders to ensure client loyalty and the delivery of superior service standards. As a Catering Coordinator for A Cappella Catering you will contribute to an unforgettable dining experience.

**We expect you to**:

- Be part of team optimizing guest experiences by achieving flawless operations
- Create an environment of connected committed team work through non-stop communication and the willingness to help others win

**What you bring to the team**:

- The belief that people are the source of extraordinary experiences, and the desire to deliver exemplary guest experiences, every day
- Ninja-status time and task organization/prioritization skills, a willingness to learn and an openness to feedback, coaching and mentorship
- A high level of attention, details are very important in the success and quality of our guest experience

**Role Responsibilities**:

- General office tasks: incoming calls, order processing, customer service, etc
- Provide consult to customers booking catered events and prepare service quotes and confirmations
- Demonstrate a sense of urgency
- Accurately enter event information and requirements
- Possess strong product and menu knowledge
- Complete required side duties
- Coordinate set-up and manage execution of off-site events
- Liaise with the Chef to ensure clients’ dietary needs and requests are met
- Assist and support colleagues and ownership group with event related projects

**Role Requirements**:
**Computer proficiency required: Excel, Word, Outlook, Google Apps**
- Excellent written and verbal communication skills
- Strong organizational, planning and multi-tasking skills with an attention to detail
- Ability to manage stress during high volume periods
- Ability to follow complex instructions and work with mínimal supervision
- Valid Class 5 Drivers License required
- ProServe Certification
- CoVid 19 Vaccination

**Role Qualifications**:

- Previous experience or event coordinating within the hospitality environment is an asset and preferred
- Minimum 2 years of relevant experience supervising and managing staff

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$27.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

COVID-19 considerations:
**Experience**:

- Hospitality: 1 year (preferred)

Licence/Certification:

- Class 5 Licence (required)
- Covid 19 Vaccination (required)

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