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Catering & Premium Service Manager

8 months ago

Edmonton, Canada Aramark Full time

Reporting to the Food Service Director, the Catering Manager will be responsible for the day-to-day operations of the Catering department.

**Responsibilities**:

- Oversee catering functions and special events for internal and external clients/ groups.
- Meet with clients to determine catering requirements, floor plans, rentals, staffing for events.
- Responsible for customer booking and creating contracts.
- Work closely with Executive Chef and Catering Chef to plan menus for clients.
- Responsible for final approval of catering contracts pre-event.
- Ensure job instructions are clearly understood so that tasks are completed effectively to the client’s satisfaction.
- Ensure all staff provide quality, courteous service to all customers.
- Ensure that food and service meet quality control standards.
- Manage catering purchases and inventory.
- Participate in Operational Reviews for Catering Department.
- Responsible for Catering Budget.
- Conduct weekly meetings with team.
- Ensure that all outside personnel such as agency waiters and bartenders meet Aramark standards and are well informed about the job we require them to do according to the functions, special events and delivery.
- Responsible for seeking new clients and sales to grow the business.
- Establish and maintain clientele rapports.
- Resolve customer concerns.
- Oversee staff scheduling.
- Oversee training and management of staff.
- Ensure proper handling of Company Property.
- Ensure all staff adhere to the Health and Safety Policy as well as Aramark Policies and Procedures.
- Adhere to the Aramark policies and procedures, as well as the Health and Safety standards.
- Uphold Classic Fare Catering standards through training and taking part in program updates offered by Head Office.
- Perform other duties assigned by your Manager.

**Qualifications**:

- 2 - 4 years of Catering experience.
- Demonstrated experience in successful business growth.
- Completion of Hospitality or Food and Beverage program.
- Skilled in relationship building and customer service
- Strong leadership skills.
- Ability to multi-task.
- Attention to detail is a must.
- Valid driver’s license.

**Education**:

- Associates preferred

**About Aramark**:
**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

**About Aramark