Lead Technical Writer

1 month ago

Waterloo, Canada Open Text Corporation Full time

**Req id**:42241- Waterloo, ON, CA
- Ottawa, ON, CA
- Richmond Hill, ON, CA

**OPENTEXT**
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.**Job Location**: Waterloo, ON, Richmond Hill, ON, Ottawa, CAN- The **Common Components **unit provides shared software engineering services to global Product Management and development teams in the OpenText Products group. The **Product Information** team is an integral part of a software development team that strives for perfection and is committed to success. Technical writers contribute to products by creating sophisticated technical content across Content Management, Business Networks, SMB, Cybersecurity, Digital Experience, Analytics, and Portfolio suites.**Your Impact**:

- As a technical writer at OpenText, you champion clarity in language and good documentation practices, continually looking to improve the content and the customer experience. You contribute to planning and writing concise and accurate help content to assist customers in adopting and working effectively with OpenText’s industry-leading Information Management products. In this role, you will collaborate with Product Management, Engineering, Product Design, UX Research, Customer Support, and various cross-functional teams to define documentation goals, prioritize tasks, and contribute to overall customer experience. You will support the Product Information team by working with colleagues to build content strategies, contributing to department innovations, and producing user assistance information and videos.**As a Lead Technical Writer, you will**:

- Author accurate and complete documentation while defining and following processes, guidelines, and operating procedures.
- Independently lead projects and processes, focusing on individual deliverables and guiding others when needed.
- Advocate for continuous improvement and be accountable for end-to-end processes, smaller-scale projects, and deliverables.
- Contribute and manage multiple documentation projects within established deadlines.
- Draw on your experiences to make informed decisions and consideration of impacts.
- Strengthen relationships and network with senior stakeholders through collaboration and offer guidance to others within your area of expertise.
- Possess 5-8 years of previous professional experience. **(Include based on regional preference)**

**What you need to Succeed**:

- Style: Microsoft Manual of Style, Minimalism
- Authoring tools/Technologies: Arbortext Editor, Flare, MarkDown, FrameMaker, RoboHelp, XML, HTML
- Process: Agile SAFe
- Tracking: JIRA, ValueEdge
- Video/Graphics: SnagIT, Camtasia, Adobe Creative Suite, Visio
- Cloud-Based Technologies: AWS, GCP, Azure, SaaS and PaaS
- Source control-CI/CD: Perforce, SVN, GitHub, GitLab; Jenkins

**One last thing**:

- OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.- OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

  • Technical Writer, Google Distributed Cloud

    1 month ago

    Waterloo, Canada Google Full time

    **Minimum qualifications**: - Bachelor's degree in a relevant field, or equivalent practical experience. - Experience in technical writing. - Experience with cloud-based technologies. **Preferred qualifications**: - Master's degree in writing, developing, or scientific-related fields or equivalent practical experience. - Experience with Developer...

  • Energy Modeller

    5 months ago

    Waterloo, Canada Rombald Inc. Full time

    **We are pleased to offer the following job placement**: **Energy Modeller / Technical Writer** Rombald Inc. is an expanding engineering firm based in Waterloo, Ontario, servicing the **building design market sector**. We provide electrical and mechanical design services for power distribution, lighting, life safety, communications, plumbing, HVAC and...

  • Analyst/ Technical Writer, Stakeholder Information

    5 months ago

    Waterloo, Canada Communica, a WSP Company Full time

    **About Communica, a WSP company** Communica, a WSP company is one of Canada’s largest Indigenous and stakeholder regulatory engagement consulting firms. Headquartered in Calgary, our services concentrate on four core pillars of expertise: Indigenous engagement, stakeholder engagement, communications and Stakeholder Information Management. Our work is...

  • Content Writer

    5 months ago

    Waterloo, Canada Magnet Forensics Full time

    Who We Are; What We Do; Where we’re GoingMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their...

  • Mechanical Engineering Team Lead

    3 weeks ago

    Waterloo, Ontario, Canada KNG Technical Inc. Full time

    Job Summary:As a Mechanical Engineering Team Lead at KNG Technical Inc., you will be responsible for leading a dedicated group of engineers focused on the company's core technologies. Your primary goal will be to drive product launch by providing technical guidance and oversight to your team.Key Responsibilities:Lead a team of engineers in the development of...

  • Mechanical Engineering Team Lead

    3 weeks ago

    Waterloo, Ontario, Canada KNG Technical Inc. Full time

    Lead Mechanical EngineerWe are seeking a highly skilled and experienced Lead Mechanical Engineer to join our team at KNG Technical Inc.Key Responsibilities:Lead a dedicated team of engineers focused on core technologiesDrive product launch initiativesProvide technical guidance and supportCollaborate with cross-functional teamsRequirements:Technical expertise...

  • Engineering Technical Lead

    4 weeks ago

    Waterloo, Canada Viessmann Full time

    Engineering Technical Support Lead – Open PositionCareer opportunity at Viessmann Canada Position: Engineering Technical Support Lead Department: Product & Engineering, Hydronics NA Reporting to: Sr. Manager Engineering Employment: Full time, salary Location: Hybrid Remote, 750 McMurray Rd, Waterloo, ON N2V 2G5, Canada Employment...

  • Mechanical Engineering Team Lead

    4 weeks ago

    Waterloo, Ontario, Canada KNG Technical Inc. Full time

    Job Title: Mechanical Engineering Team LeadAs a key member of our engineering team at KNG Technical Inc., you will be responsible for leading a dedicated group of engineers focused on the company's core technologies. Your primary objective will be to drive product launch initiatives while ensuring the team's technical expertise and guidance are always...

  • Mechanical Engineering Team Lead

    4 weeks ago

    Waterloo, Ontario, Canada KNG Technical Inc. Full time

    Job Title: Mechanical Engineering Team LeadAs a key member of our engineering team at KNG Technical Inc., you will be responsible for leading a dedicated group of engineers focused on the company's core technologies. Your primary objective will be to drive product launch initiatives while ensuring the team's technical expertise and guidance are always...

  • Mechanical Engineering Team Lead

    3 weeks ago

    Waterloo, Ontario, Canada KNG Technical Inc. Full time

    Job Title: Mechanical Engineering Team LeadAs a key member of our engineering team at KNG Technical Inc., you will be responsible for leading a dedicated group of engineers focused on the company's core technologies. Your primary goal will be to drive product launch by providing technical guidance and expertise.Key Responsibilities:Lead a team of engineers...

  • Mechanical Engineering Team Lead

    4 weeks ago

    Waterloo, Ontario, Canada KNG Technical Inc. Full time

    Job Title: Mechanical Engineering Team LeadAs a key member of our engineering team at KNG Technical Inc., you will be responsible for leading a dedicated group of engineers focused on the company's core technologies. Your primary goal will be to drive product launch by providing technical guidance and expertise.Key Responsibilities:Lead a team of engineers...

  • Mechanical Engineering Team Lead

    1 month ago

    Waterloo, Ontario, Canada KNG Technical Inc. Full time

    Lead Mechanical EngineerAs a key member of the KNG Technical Inc. engineering team, you will be responsible for leading a team of skilled engineers focused on developing and launching the company's core technologies.Key Responsibilities:Provide technical guidance and leadership to the mechanical engineering teamDrive the development and launch of new...

  • Mechanical Design Lead

    4 weeks ago

    Waterloo, Ontario, Canada KNG Technical Inc. Full time

    Lead Mechanical EngineerKNG Technical Inc. is seeking a highly skilled and experienced Mechanical Engineer to lead our team of engineers in the development of innovative medical devices. As our Mechanical Engineering Lead, you will be responsible for overseeing the design, development, and testing of our products, ensuring they meet the highest standards of...

  • Mechanical Design Lead

    4 weeks ago

    Waterloo, Ontario, Canada KNG Technical Inc. Full time

    Lead Mechanical EngineerKNG Technical Inc. is seeking a highly skilled and experienced Mechanical Engineer to lead our team of engineers in the development of innovative medical devices. As our Mechanical Engineering Lead, you will be responsible for overseeing the design, development, and testing of our products, ensuring they meet the highest standards of...

  • Mechanical Design Lead

    3 weeks ago

    Waterloo, Ontario, Canada KNG Technical Inc. Full time

    Job Title: Mechanical EngineerAs a Mechanical Engineer at KNG Technical Inc., you will be responsible for leading a team of engineers in the design and development of mechanical systems. You will be working closely with the Director of Engineering to drive product launch and ensure that the company's core technologies are being utilized effectively.Key...

  • Mechanical Design Lead

    4 weeks ago

    Waterloo, Ontario, Canada KNG Technical Inc. Full time

    Job Title: Mechanical EngineerWe are seeking a highly skilled Mechanical Engineer to lead our team of engineers in the development of innovative medical devices. As a Mechanical Engineer, you will be responsible for designing, developing, and testing mechanical systems and components.Key Responsibilities:Lead a team of engineers in the design and development...

  • Mechanical Design Lead

    4 weeks ago

    Waterloo, Ontario, Canada KNG Technical Inc. Full time

    Job Title: Mechanical EngineerWe are seeking a highly skilled Mechanical Engineer to lead our team of engineers in the development of innovative medical devices. As a Mechanical Engineer, you will be responsible for designing, developing, and testing mechanical systems and components.Key Responsibilities:Lead a team of engineers in the design and development...

  • Mechanical Engineering Team Lead

    1 month ago

    Waterloo, Canada KNG Technical Inc. Full time

    As our Mechanical Engineering Lead reporting to the Director of Engineering, you will be leading a dedicated group of engineers focused on the company’s core technologies, driving towards product launch. First and foremost you need to be technically sound, and proficient at providing guidance as you

  • Mechanical Engineer

    4 weeks ago

    Waterloo, Canada KNG Technical Inc. Full time

    As our Mechanical Engineering Lead reporting to the Director of Engineering, you will be leading a dedicated group of engineers focused on the company’s core technologies, driving towards product launch. First and foremost you need to be technically sound, and proficient at providing guidance as you oversee a small team of engineers. You need to be...

  • Engineering Technical Lead

    4 weeks ago

    Waterloo, Ontario, Canada Viessmann Full time

    Engineering Technical LeadViessmann Canada is seeking an experienced Engineering Technical Lead to join our team. As a key member of our Product & Engineering department, you will be responsible for providing technical support and guidance to our field technicians and internal teams.Key Responsibilities:Provide advanced technical support and troubleshooting...