Analyst/ Technical Writer, Stakeholder Information

2 weeks ago

Waterloo, Canada Communica, a WSP Company Full time

**About Communica, a WSP company**

Communica, a WSP company is one of Canada’s largest Indigenous and stakeholder regulatory engagement consulting firms. Headquartered in Calgary, our services concentrate on four core pillars of expertise: Indigenous engagement, stakeholder engagement, communications and Stakeholder Information Management.

Our work is guided by the belief that authentic, open and transparent engagement leads to better decision-making and builds mutual respect and trust with stakeholders and Indigenous communities.

**The Role**

**‍**The Analyst/ Technical Writer, Stakeholder Information Management, is an enthusiastic professional with 1+ years of experience who is a detail-oriented critical thinker capable of working with a significant degree of autonomy.

As part of the Communica Stakeholder Information Management (SIM) team, you will work collaboratively to summarize, manage and report on all communications between project proponents (primarily energy, resource development and infrastructure projects) and impacted parties (Indigenous groups, landowners, municipalities, etc.).

**Primary Function**
- Summarize communications according to strict writing protocols and capture key details (including concerns, inquiries, etc..) in stakeholder management databases.

**Secondary Functions**
- **‍** - Perform quality control processes to ensure the accuracy and completeness of engagement records.
- Provide support to clients.
- Work with our client and internal engagement teams, project teams and operations teams to develop SIM strategies.
- Produce a variety of reports for submission to regulators and for project team use.
- Coordinate and train SIM personnel on project-specific requirements.

**About You**

**‍**A motivated, self-starting individual who rolls up their sleeves to support your team. Based on the consulting nature of Communica, it is essential that you are an outcome-driven individual who thrives in a fast-paced and ever-changing environment.

Education and Experience
- A minimum of 1 year of relevant work experience in writing or communications work.
- Experience in the energy, resource development or infrastructure industries will be considered an asset.
- Experience with database software such as Salesforce, IRIS, Borealis, GeoAMPS, Consultation Manager and StakeTracker will be considered an asset.
- Experience with PowerBI will be considered an asset.

**Skills**:

- Demonstrated organization and time management skills.
- Demonstrated technical writing skills.
- Demonstrated strong reading comprehension and critical thinking skills.
- Demonstrated communication skills.
- Strong computer skills and the ability to quickly learn and adapt to new software, processes, and protocols.
- Strong knowledge of Microsoft Office programs.
- Strong problem-solving skills.

‍

Please note: Communica is a client driven consultancy firm, as such, we operate with an outcome-based work culture. This means we provide flexibility on when employees work, as long as they are able to meet client deadlines.
‍

**Diversity and Inclusion**

Thank you for your interest in joining Communica a WSP company.

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- technical writing: 1 year (preferred)

Work Location: Hybrid remote in Waterloo, ON

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