Community Administrator

4 months ago

Ottawa, Canada Regional Group Full time

**Community Administrator**

**About Us**:
At Regional Group, we're not your typical real estate company - we're innovators, leaders, and trailblazers with over six decades of experience shaping the real estate landscape in the National Capital Region. Today, we boast a $5+ billion pipeline of commercial, mixed-use, and residential projects in various stages of development in Ontario and Quebec. Additionally, our management portfolio includes over 2.9 million square feet of commercial space and 2,000 residential units. Through our homebuilding division, eQ Homes, we consistently create visionary, award-winning communities that lead the way in home innovation and sustainable living initiatives.

**About the Role**

Regional Property Services Inc (RPSI), a division of the Regional Group of Companies, is seeking a dedicated Community Administrator to support the Community and Property Manager. This role includes managing tenant relations, assisting with general administration, and overseeing financial reporting to ensure smooth community operations.

**Key Responsibilities**:
**General Administration**:

- Provide general office administrative support to Community Manager.
- Perform audits of Tenant and Building filing systems, both physical and server files, including security procedures updated internal contact information.
- Perform audits on the Yardi database to maintain accurate resident and maintenance files, and submit monthly checklists to the Community Manager.
- Coordinate vacant apartment’s turn schedule with maintenance, reviews progress, and updates calendar with Make Ready dates.
- Manage vendor scheduling for non-maintenance services such as final cleaning, common area upkeep, and technology services.
- Organize and schedule meetings with vendors or contractors for building reviews and proposal preparations.

**Tenant Relations**:

- Prepare and distribute tenant notices, adhering to proper legal notice requirements.
- Represent Regional Property Services Inc. and assigned properties for Landlord/Resident.
- Board interactions alongside the Community Manager(s).
- Manage social media to remain in touch with residents and the greater community.
- Work with Community Manager to coordinate resident events and other marketing/social functions.
- Prepare lease agreements and conduct screenings for prospective residents, as directed by the Community Manager.

**Financial and Reporting**:

- Create Purchase Orders and/or vendor contracts as directed.
- Work with Community Manager and Accounting on financial tasks as directed.
- Locate, update, and submit all requested reporting from all sources (Yardi, market surveys, resident surveys, etc.)
- Perform other related Property Management duties as required.

**About you**
- Minimum of 1-3 years of experience in an administrative or similar position.
- Excellent verbal and written communication skills, bilingualism is an asset.
- Ability to prioritize tasks, stay organized, and multitask effectively in a fast-paced environment.
- Mature approach with an attention to detail is required.
- Knowledge of Yardi is an asset.
- Working knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, Teams).
- Strong customer service orientation, an engaging and positive attitude towards colleagues and tenants.

**Why Join Us**:

- We empower our people to strive for creativity, uniqueness, and distinction.
- We are actively pursuing portfolio growth opportunities, ensuring continuous development and advancement.
- We take pride in shaping real estate in Ottawa for over 60 years
- Enjoy competitive pay, incentives, and tuition reimbursement to support your personal and professional growth.
- Benefit from 15 paid vacation days plus additional PTO to ensure a healthy work-life balance.
- Thrive in a supportive environment with ample growth opportunities to nurture your career.
- Our driven values are Integrity, Commitment, Innovation, Attention, Balance, Gratitude, and Leadership.

**_ Regional Group_**_ _is an equal-opportunity employer dedicated to creating an inclusive and accessible workplace environment. We are committed to cultivating a workforce that mirrors the diversity of our community, including individuals with disabilities. If you require accommodation or support during any stage of our recruitment and selection process, we will collaborate with you to address your needs._

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