Front Desk Agent

4 months ago


New Westminster, Canada Planet Lazer Full time

Duties:

- Greet and welcome guests upon arrival
- Check guests in and out
- Provide information about services
- Answer phone calls and respond to guest inquiries
- Handle guest complaints or concerns in a professional manner
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized facility
- Start and brief games.

**Requirements**:

- Excellent time management skills to prioritize tasks effectively
- Strong organizational abilities to handle multiple responsibilities
- Exceptional customer service skills to provide a positive guest experience
- Strong communication skills, both verbal and written
- Ability to work well in a team environment

Weekend availability is required.

High school diploma required.

**Job Type**: Part-time

Pay: From $18.00 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Every Weekend
- Monday to Friday

Work Location: In person


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