Bilingual Computer Help Desk Customer Service

We're in search of bilingual IT Help Desk Technicians to join our team! This position is remote work-from-home. **Role and Responsibilities include**: - Receive incoming calls - Log in calls into ITSM system - Perform diagnostic and basic troubleshooting procedures - Assign incidents to appropriate support groups - Able to follow-up on incidents until...

Who can apply: Persons residing in Canada living in the city of Montreal or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct work...

Who can apply: Persons residing in Canada living in the city of Montreal or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct work...

Who can apply: Persons residing in Canada living in the city of Montreal or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct work...

Paper is looking for an IT Help Desk Lead to join our team. Reporting to the IT Manager, the IT Help Desk Lead is a hands-on role that works to ensure the resolution of all technical issues. The IT Help Desk Lead will support our help desk team to provide outstanding customer service to our employees with their day-to-day IT needs along with finding creative...

**Bilingual Help Desk Representative** **:montreal **Montreal, Quebec, Canada****: Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team. At the heart of Alithya’s values is the well-being of our...

Service desk - Bilingual Montreal, QC - Ful Time **Required Skills**: Should be efficient in understanding business requirements and negotiate with business if they are doable. Key Skills: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk analyst. providing L1/L1.5 support, excellent...

**Help Desk Technician** **:montreal **Montreal, Quebec, Canada****: Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team. At the heart of Alithya’s values is the well-being of our employees and...

Our client is a Montreal based manufacturer currently seeking a Bilingual Support Technician to join their growing organization. The IT support technician is a level 1and 2 and will be in charge of all IT Day to Day operations as well as implementation of improvement plans under the guidance of his manager. providing troubleshooting assistance to...

Our client is a Montreal based manufacturer currently seeking a Bilingual Support Technician to join their growing organization. The IT support technician is a level 1and 2 and will be in charge of all IT Day to Day operations as well as implementation of improvement plans under the guidance of his manager. providing troubleshooting assistance to...

**ABOUT THIS CAREER OPPORTUNITY** Black & McDonald's Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Bilingual Service Desk Analyst is in Markham/Thornhill, ON and typically reports directly to...

**Job Title** - Bilingual Service Desk **Vacancy No** - VN6588 **Work Location** - Montreal, QC **Base Pay Range** - To be discussed during the recruitment process **Job Details** **Position: Bilingual Service Desk** **Location**: **Montréal, QC** **Position: Bilingual Service Desk** *** **Emplacement : Montréal, QC** **À propos de...

**Service Desk Agent - Bilingual** **Montreal, Canada** **Experience-** **4-6 Years** **Duration - Long Term** **Must-Have** **Knowledge on End User Computing Devices (Laptop / Desktop / VDI)** **Ability to provide technical support over the phone** Hands on Experience on resolving customer issues related to the infrastructure **Assist with support of...

GlobalService desk - Bilingual - Should be efficient in understanding business requirements and negotiate with business if they are doable. - Should be efficient in traversing through IVR flows. - Should be efficient in data flow from IVR to Contact Centre apps. Pay: $50,000.00-$60,000.00 per year Schedule: - 8 hour shift - Day shift Ability to...

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, positioning us to help companies with their legal needs around the world. Our mission is to be the leading global business law firm. DLA Piper (Canada) LLP is one of Canada’s leading law firms with a team...

**Role **:Service Desk Support - ( Bilingual - French )** **Location : Toronto, ON** **Duration : Full Time** Should be efficient in understanding business requirements and negotiate with business if they are doable. Key Skills: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk...

**Duties/Responsibilities**: - Collects and enters orders for new or additional products or services. - Monitors customer orders while working with the purchasing department to ensure meeting customer requirements are met. - Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned...

**Service Desk Agent - Bilingual** **Montreal, Canada** **Experience-** **4-6 Years** **Duration - Long Term** **Must-Have** **Knowledge on End User Computing Devices (Laptop / Desktop / VDI)** **Ability to provide technical support over the phone** Hands on Experience on resolving customer issues related to the infrastructure **Assist with support of...

**French Service Desk Analyst** **Qualification**: - +2 with experience or Technical Diploma - Ability to read, write and speak in Canadian French, Native speakers is preferred **Roles & Responsibilities**: - Enters, assigns and tracks service requests in the on-line work-order system. Refers service issues to IT management. - Provides technical support...