Customer Service Coordinator
4 weeks ago
At CustomAir “The Difference is Service”. We exceed the expectations of our customers at every opportunity, which is why we are the technical leaders in the commercial/industrial HVAC and Refrigeration industry. We take pride in bettering the lives of those we have the privilege to serve, and as a result our employees are extremely important to our success and growth.
**We are looking for a Service Coordinator to provide support to our clients and technicians. This position includes dispatching; client and technician coordination, and is based out of our Port Coquitlam office. This is the backbone of the company and we need someone who can multitask and who wants to "own" their own zone of techs. This position is able to make an impact company-wide.**
**As a Service Coordinator you will be working in a dispatch environment and will be expected to work with multiple departments, as well as the field technicians, to ensure effective and efficient schedule coordination, maintenance contract management and pre-quote preparation. Exemplary customer service and support; interface with customers and other departments is necessary to ensure successful completion of service.**
CustomAir values integrity and loyalty, and it shows; locally owned and operated, with a 30-year stellar community reputation and an entrepreneurial working environment. Flexible hours, multiple locations, and an awesome RRSP offering are just some of the perks of joining this employee-centric company. At CustomAir we keep our employees because we offer:
- Industry competitive wages and flexible working hours allow for a positive work/life balance.
- Bonus plans that only an owner/operator business can offer.
- Fun company-wide events and a positive work environment.
- Company provided professional development opportunities.
- CustomAir is quickly growing throughout the province which means opportunities for advancement and relocation.
- An outstanding benefits package that includes paid time off and vacation pay, medical, dental, disability and life insurance, and the best self-directed pension plan in the industry.
- CustomAir has multiple large governmental, industrial, and commercial clients that ensures a stable future.
Knowledge of basic HVAC repair estimates is an asset and/or experience in a technician dispatching environmental.
Must be able to work On-Call (1 out of every 10-12 weeks), as a member of the team.
- A professional, calm and assertive communication manner with tactful customer service and interpersonal skills.
- Proven time management and judgment skills; able to prioritize under pressure.
- A self-starter with attention to detail.
Basic literacy and typing/data entry assessments will be administered during the interview process.
We provide training and technical support and are committed to providing the best work experience possible. Understanding the work / life balance is crucial in providing a healthy work environment which includes a dedication to safety. If you feel you are the right person to take advantage of this exciting opportunity, and you are ready to work together with other members of our superstar service team then this is the career move for you.
**Job Types**: Full-time, Permanent
**Salary**: Up to $30.00 per hour
**Benefits**:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Work Location: In person
-
Customer Service Coordinator
2 weeks ago
Port Coquitlam, Canada CustomAir Full timeAt CustomAir “The Difference is Service”. We exceed the expectations of our customers at every opportunity, which is why we are the technical leaders in the commercial/industrial HVAC and Refrigeration industry. We take pride in bettering the lives of those we have the privilege to serve, and as a result our employees are extremely important to our...
-
Customer Service Coordinator
4 weeks ago
Port Coquitlam, Canada CustomAir Full timeAt CustomAir “The Difference is Service”. We exceed the expectations of our customers at every opportunity, which is why we are the technical leaders in the commercial/industrial HVAC and Refrigeration industry. We take pride in bettering the lives of those we have the privilege to serve, and as a result our employees are extremely important to our...
-
Customer Service Coordinator
2 weeks ago
Port Coquitlam, British Columbia, Canada CustomAir Full timeAt CustomAir "The Difference is Service". We exceed the expectations of our customers at every opportunity, which is why we are the technical leaders in the commercial/industrial HVAC and Refrigeration industry. We take pride in bettering the lives of those we have the privilege to serve, and as a result our employees are extremely important to our success...
-
Supervisor Customer Service
1 week ago
Port Coquitlam, Canada Sterigenics Full timeReporting to the General Manager, the Customer Service Supervisor is responsible for the daily functions of customer service within the Plant. Ensures that departmental goals and targets are met with primary focus on customer service to both internal and external customers. **Responsibilities** - Coordinates all activities required to resolve and respond to...
-
Customer Service Manager
3 weeks ago
Port Coquitlam, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...
-
Supervisor Customer Service
2 weeks ago
Port Coquitlam, British Columbia, Canada Sterigenics Full timeReporting to the General Manager, the Customer Service Supervisor is responsible for the daily functions of customer service within the Plant. Ensures that departmental goals and targets are met with primary focus on customer service to both internal and external customers.Responsibilities Coordinates all activities required to resolve and respond to...
-
Scheduling Coordinator/customer Service
2 days ago
Coquitlam, Canada Wholesale Blind Factory Full timeOur company is seeking a highly organized and professional Appointment Coordinator/Customer Service Rep. This position requires a person with strong telephone and excellent communications skills, very organized and is highly motivated in customer satisfaction. We are looking for a passionate and dedicated person to provide outstanding support for our...
-
Customer Service Manager
2 weeks ago
Port Coquitlam, British Columbia, Canada Walmart Canada Full timePosition Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for...
-
Field Service Coordinator
4 weeks ago
Port Coquitlam, Canada enCompass Solutions Group Full time**About us** We are professional, agile and innovative. Our work environment includes: - Wellness programs - Work-from-home days - Growth opportunities **Who We Are** enCompass Solutions Group is a leader in industrial automation solutions and a premier provider of controls and automation engineering, network design, and electrical installation...
-
Customer Service Manager
2 weeks ago
Port Coquitlam, Canada Walmart Canada Full timePosition Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for...
-
Customer Service Rep
3 weeks ago
Port Coquitlam, Canada Traffic Safety Zone Full time**Customer Service** At Traffic Safety Zone we are committed to developing, manufacturing, and delivering innovative and compliant safety products that help keep people and assets safe. We pride ourselves on delivering the best products to our customers on time and with great customer service. As an Account Manager, its important that you enjoy working with...
-
Building Services Coordinator
2 weeks ago
Port Coquitlam, British Columbia, Canada Modern Niagara Full timeModern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We are committed...
-
Building Services Coordinator
3 weeks ago
Port Coquitlam, Canada Modern Niagara Full timeModern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We are committed...
-
Building Services Coordinator
2 weeks ago
Port Coquitlam, British Columbia, Canada Modern Niagara Full timeModern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We are committed...
-
Building Services Coordinator
2 weeks ago
Port Coquitlam, Canada Modern Niagara Full timeModern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We are committed...
-
Building Services Coordinator
3 weeks ago
Port Coquitlam, British Columbia, Canada Modern Niagara Full timeModern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We are committed...
-
Building Services Coordinator
3 weeks ago
Port Coquitlam, Canada Modern Niagara Full timeModern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We are committed...
-
Building Services Coordinator
2 weeks ago
Port Coquitlam, British Columbia, Canada Modern Niagara Full timeModern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We are committed...
-
Customer Service Representative
1 week ago
Port Coquitlam, Canada VELUX Canada Full time**Customer Service Representative for VELUX Canada Inc.** **Our Company** For more than 80 years, the VELUX Group has created better living environments for people around the world; making the most of daylight and fresh air through the roof. Our product program includes skylights, sun tunnels, roof windows, sun screening products, as well as smart home...
-
Service Coordinator
2 weeks ago
Port Coquitlam, Canada Levitt Safety Full timeIf you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you! We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to work! Job...