Communications & Correspondence Clerk

1 month ago

Halifax, Canada Province of Nova Scotia Full time

**Department**:Education & Early Childhood Development

**Location**:HALIFAX

**Type of Employment**:Permanent

**Union Status**:Exclusion - Non Union - NSPG

**Closing Date**:24-Oct-24 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
The Department of Education and Early Childhood Development (EECD) is leading the transformation of the early years and public education system in Nova Scotia. We are doing this by designing an innovative curriculum, facilitating excellence in teaching and learning, ensuring an inclusive education experience, and working closely with our partners in education and early childhood development. This will provide children, students, and families with a strong foundation for success. This department is a perfect fit for those that want to be part of the future of early learning and public education in the province by supporting student learning in a progressive and responsive policy environment.

**About Our Opportunity**:
**Primary Accountabilities**:
The Clerk position is responsible/accountable for:

- Developing and maintaining a correspondence tracking system and setting and monitoring correspondence response service standards. Evaluating and monitoring the correspondence system and researching, developing and implementing new or revised processes and best practices as required.
- Ensuring that potential areas of concern are identified through the tracking and correspondence monitoring processes.
- Maintaining a professional quality standard for correspondence issued by the department by writing responses that are accurate, contain required content, maintain consistent messaging, are presented in an appropriate format with correct grammar and sentence structure.
- Reviewing responses and assisting departmental staff on required content for ministerial correspondence and coaching and mentoring staff throughout the department to maintain a consistent high quality and professional image of the department.
- Initiating draft correspondence and ensuring the responses are within the department’s policies, procedures and guidelines.
- Screening and resolving many routine and public inquiries, organizing and scheduling meeting requests, and performing routine administrative duties.
- Handles information of a sensitive nature and ensures respect for confidentiality.

**Qualifications and Experience**:
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

**Equivalency**:
**Benefits**:
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

**Working Conditions**:

- Normal work week is 35 hours/week, 7 hours/day.
- Typically located in a comfortable office environment.
- Much of the time is spent in a comfortable position with frequent opportunity to move about.
- Regularly reads and interprets multiple sources of information, regular requirement to type, read and work on a computer.
- May experience pressure with deadlines and need for accuracy.
- Will regularly work on sensitive and confidential issues.

**What We Offer**:

- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
- Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
- Countless career paths for Nova Scotians

**Pay Grade**:_ _EC 05

**Salary Range**:_ _$1,940.61 - $2,425.76 Bi-Weekly

**Employment Equity Statement**:
Current government employees may access this posting through the link below:

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