Resident Services Coordinator

5 months ago

North Vancouver, Canada Amica Senior Lifestyles Full time

Job Description:
**RESIDENT SERVICES COORDINATOR**

**_ Amica Edgemont Village_**

Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of seniors now and as their needs change, Amica offers Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, the company owns and operates over 30 residences in British Columbia, Alberta and Ontario, with plans to continue expansion in select markets
**_._**

**The Resident Services Coordinator is responsible for supporting the overall operation and interdepartmental team functioning within a neighbourhood of the community. The position is ‘people intensive’, with a substantial component of the job involving maintaining strong resident/family and team member/volunteer relations.**

**MAJOR DUTIES & RESPONSIBILITIES**
- Develops and facilitates programs to meet the needs of the residents within the Assisted and Independent Living neighbourhoods ensuring that legislative guidelines and expectations related to retirement and memory care are followed.
- Organizes, facilitates and tracks in-service and continuing education programs for Team Members.
- Manages the Resident Care Partners in the neighbourhoods to ensure resident care, monitoring and appropriate interaction.
- Fosters and maintains a strong relationship with residents and their families.
- Actively participates as a member of a multi-disciplinary management team responsible for resident care and services by:

- interacting with Wellness team to update resident assessment and service plans;
- communicating formally and informally with other department heads as part of the management team; and
- promoting collaboration with members of the multi-disciplinary team to ensure all resources are available and accessible to residents.
- Ensures the integrity, accuracy and timely completion of resident records, reports and assessments.
- Retains and enhances Amica’s culture and values in every interaction.

**QUALIFICATIONS**

**Education**:

- Diploma from a recognized college related to social services, healthcare or gerontology

**License/Designation**:

- First Aid and CPR certified

**Experience**:

- Three (3) years’ experience working with dementia, including Alzheimer’s and other aging illnesses in a healthcare setting
- Two (2) years organizational management experience

**Knowledge**:

- Seniors’ care, aging, dementia and diversity
- Healthcare issues and memory care services
- Leadership best practices and principles
- Legislative regulations and policies related to retirement care
- Changes in mobility of seniors and mechanical lifting devices

**Competencies, Skills & Abilities**:

- Ability to supervise staff, organize and schedule work functions and motivate a team of professional employees
- Strong oral, verbal and interpersonal communication skills
- Ability to develop and maintain effective working relationships with a wide variety of people
- Excellent organizational skills and ability to multi-task
- Ability to resolve contentious or sensitive issues or situations
- Excellent computer skills with proficiency in Word, Excel, Outlook and electronic care systems
- Ability to maintain confidentiality of resident information
- Ability to work in a flexible environment to meet the needs of the residents, including weekend and holiday coverage, as required

**Personal Suitability**:

- Demonstrates a strong desire to serve seniors and their families
- Open, friendly and responsive
- Trustworthy, hands-on lead
- Shows initiative and commitment to excellence
- Client service oriented

**Desirable Qualifications**:

- Experience with YARDI (electronic care system) preferred
- Nursing and/or memory care background is an asset
- Degree from a recognized university- Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted._

Leaders-Hiring-Amica

  • Resident Services Coordinator

    4 months ago

    North Vancouver, Canada Amica Senior Lifestyles Full time

    **Job Description**: **RESIDENT SERVICES COORDINATOR** **_ Amica Edgemont Village_** **_ Regular Full-Time_** Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the...

  • Resident Services Coordinator

    5 months ago

    North Vancouver, Canada Amica Senior Lifestyles Full time

    **Job Description**: **RESIDENT SERVICES COORDINATOR** **_ Amica Edgemont Village_** **_ Full Time_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support...

  • Resident Services Coordinator

    4 months ago

    North York, Canada Amica Senior Lifestyles Full time

    Job Description: **RESIDENT SERVICES COORDINATOR** **_ Amica Bayview Gardens_** **_ Full-Time - 6 month contract_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert...

  • Resident Services Coordinator

    5 months ago

    North York, Canada Amica Senior Lifestyles Full time

    Job Description: **RESIDENT SERVICES COORDINATOR** **_ Amica Bayview Village_** **_ Full Time_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to...

  • Resident Care Coordinator

    3 months ago

    North Vancouver, Canada Sunrise Senior Living Full time

    JOB OVERVIEW The Residential Care Coordinator is responsible for providing overall leadership and management of the long term care neighborhood. Responsibilities include but not limited to championing the designated care manager concept and the universal care manager model throughout the neighborhood, assisting in the recruiting, hiring, and training of...

  • Resident Care Coordinator

    5 months ago

    North Vancouver, Canada Sunrise Senior Living Full time

    **Resident Care Coordinator** - **North Vancouver, BC **_ Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. - **COMMUNITY NAME**_ - **Sunrise at Lonsdale Square **_ JOB...

  • Resident Care Coordinator

    5 months ago

    North Vancouver, Canada Sunrise Senior Living Full time

    Overview **_ "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what's right for the resident. For me, that’s a big breath of fresh air."_** - **_Sunrise Leader_** At Sunrise, our Assisted Living Coordinator and department leader is responsible...

  • Residence Coordinator- Beacon Hotel

    5 months ago

    Vancouver, Canada PHS Community Services Society Full time

    **RESIDENCE COORDINATOR- Beacon Hotel - Wednesday/Thursday/Friday 8:00AM to 8:00PM** **JOB SUMMARY** Reporting directly to the Project Operations Manager, the Residence Coordinator is responsible for the oversight and maintenance of the facility, ensuring adherence to residence policies and procedures, supervising staff, and maintaining a low-barrier...

  • Resident Services Coordinator

    4 months ago

    West Vancouver, Canada Amica Senior Lifestyles Full time

    Job Description: **RESIDENT SERVICES COORDINATOR** **_ Amica West Vancouver_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a...

  • Residence Life Coordinator

    5 months ago

    North Bay, Canada Campus Living Centres Full time

    **1. Position Summary and Job Magnitude** The Residence Life Coordinator (RLC) is a live-in position responsible for the overall quality of living, within their assigned student residence(s). The RLC is responsible for the implementation of academic & social programming, staff development, student development, community development, and building...

  • Coordinator (RN/RPN) - Resident Care

    1 month ago

    North Vancouver, Canada Vancouver Coastal Health Full time

    Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Coordinator with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN) to join the team at the Berkely Care Centre as a Resident Care Coordinator in North...

  • Resident Care Manager

    5 months ago

    North Vancouver, Canada Sunrise Senior Living Full time

    Overview The Residential Care Coordinator is responsible for providing overall leadership and management of the long term care neighborhood. Responsibilities include but not limited to championing the designated care manager concept and the universal care manager model throughout the neighborhood, assisting in the recruiting, hiring, and training of team...

  • Resident Services Coordinator

    5 months ago

    Metro Vancouver Regional District, Canada Amica Senior Lifestyles Full time

    **Job Description**: **RESIDENT SERVICES COORDINATOR** **_ Amica Arbutas Manor_** **_ Regular Full Time_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and...

  • Resident Relocation Coordinator

    2 months ago

    Vancouver, Canada Entre Nous Femmes Housing Society Full time

    Resident Relocation Coordinator Full-time, 32 hours, 4-day work week Entre Nous Femmes Housing Society properties (various), Metro Vancouver Entre Nous Femmes Housing Society (ENFHS) is a charitable not-for-profit housing organization that began almost 40 years ago by three single mothers looking to create more affordable housing for families like theirs....

  • Leasing & Resident Experience Coordinator

    1 week ago

    North York, Canada DBS Communities Full time

    **Leasing and Resident Experience Coordinator** For our 20 Stonehill and 25 St Dennis buildings. The Leasing and Resident Experience Coordinator will report to the Property Manager with duties aligned to office support team, including marketing, operations, and property administration. Working in the on-site rental office they are responsible for community...

  • Resident Care Coordinator

    1 week ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Job SummaryVancouver Coastal Health is seeking a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN) to fill the role of Resident Care Coordinator at the George Pearson Centre Administration team in Vancouver, BC.Key Responsibilities:Provide leadership and guidance to designated staff and coordinate resident care activities in a defined area of...

  • Resident Care Coordinator

    2 months ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Job SummaryVancouver Coastal Health is seeking a skilled Registered Nurse (RN) or Registered Psychiatric Nurse (RPN) to fill the role of Coordinator (RN/RPN) at the George Pearson Centre Administration team in Vancouver, BC.Key ResponsibilitiesProvide leadership and guidance to designated staff and coordinate resident care activities in a defined area of...

  • Resident Care Coordinator

    2 months ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Job SummaryVancouver Coastal Health is seeking a skilled Registered Nurse (RN) or Registered Psychiatric Nurse (RPN) to fill the role of Coordinator (RN/RPN) at the George Pearson Centre Administration team in Vancouver, BC.Key ResponsibilitiesProvide leadership and guidance to designated staff and coordinate resident care activities in a defined area of...

  • Resident Care Coordinator

    2 months ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Job SummaryVancouver Coastal Health is seeking a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN) to join the George Pearson Centre Administration team in Vancouver, BC, as a Resident Care Coordinator.Key ResponsibilitiesProvide leadership and guidance to designated staff and coordinate resident care activities in a defined area of clinical...

  • Resident Care Coordinator

    2 months ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Job SummaryVancouver Coastal Health is seeking a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN) to join the George Pearson Centre Administration team in Vancouver, BC, as a Resident Care Coordinator.Key ResponsibilitiesProvide leadership and guidance to designated staff and coordinate resident care activities in a defined area of clinical...