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Order Clerk

1 month ago

North York, Canada ALPHA OIL INC Full time

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
**Work setting**:

- Business sector
**Tasks**:

- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Answer clients' inquiries and provide information
**Computer and technology knowledge**:

- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- SAP (FI/CO / HR / MM / OT SD)
- MS Office
**Transportation/travel information**:

- Public transportation is available
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Quick learner
**Experience**:

- 2 years to less than 3 years
**Health benefits**:

- Health care plan
**Other benefits**:

- Free parking available
- Paid time off (volunteering or personal days)

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