Representative, Consumer Relations

4 days ago


Montréal, Canada Saputo Inc. Full time

At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter-from our manufacturing plants to our office locations and everywhere in-between.
Overview of the Role
Contract role - Approximately 12 months duration.
The Customer Service Representative will be the resource person for any questions or comments from consumers in relation to our finished products and follow up.
How you will make contributions that matter:

- Categorize consumer requests and enter them into the database;
- Ensure follow-up of requests to consumers and required departments;
- Participate in the development of documents related to consumer request management;
- Perform other related duties.

You are best suited for the role if you have the following qualifications:

- Have a college diploma in administration or equivalent training;
- 2 to 3 years of experience in a similar position;
- Bilingualism (French and English) spoken and written is essential;
- Have a good knowledge of the Office suite and social media;
- Have good communication and interpersonal skills;
- Excellent ability in managing priorities and organizational skills.
- Ability to multitask in a dynamic environment both independently and as a team.

We support and care for our employees and their families by providing:

- Competitive salaries
- Purchase option of company stocks
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price

Our story began in Canada in 1954, when the Saputo family's hard work and dedication created a thriving dairy business. More than 65 years later, our roots in this country remain strong with our Corporate Headquarters in Montréal. Today, we are a leading cheese manufacturer and fluid milk and cream processor in Canada with well-loved brands, such as Saputo, Alexis de Portneuf, Armstrong, Baxter, Dairyland, Joyya, Milk2Go, Milk2Go Sport, Neilson, Nutrilait, Scotsburn* and Woolwich Goat Dairy. Thanks to our national footprint, we're proud to bring our best to our customers and consumers, and have plenty of opportunities for our employees to grow in their own way. And we do it while also striving to build a healthier future for our people and the communities where we operate, guided by our values and the Saputo Promise.*
- Join the Saputo Dairy Products Canada team to make your contributions matter every day*

*
- SCOTSBURN is a registered trademark and is used under license by Saputo Dairy Products Canada G.P.

*



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