Global Account Manager

2 weeks ago

Calgary, Canada Amazon Web Services Canada, Inc. Full time

7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
- 10+ years of business development, partner development, sales or alliances management experience

AWS is seeking a world class sales professional to help manage our global customer relationship with one of our key F500 Energy customers.
In conjunction with the account team, the Global Account Manager, (GAM) will be responsible for providing global business leadership and management of the assigned accounts. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage virtual resources. You will help define a CXO relationship strategy within the account, including engaging with AWS senior leadership team for executive sponsorships, coordinating executive business reviews, and maintaining customer satisfaction.

**Responsibilities**:
The GAM is responsible for teaming with the customer’s line-of-business and IT stakeholders to build strategic relationships across the account, articulating a clear vision and generating enthusiasm, while impacting all business groups. The GAM is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The GAM will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams, and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed.
Development of formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.
As a member of AWS, you are joining a team that invests in your success by providing comprehensive learning and mentorship programs. We offer a flexible work environment to help you balance your work and personal life, while still remaining customer obsessed.
Key job responsibilities
- Build strategic relationships within the account, articulating a clear vision and generating
enthusiasm, while impacting all business groups.
- Selling at the most strategic level within the account and implementing a broad strategy
for earning customer acceptance and service implementation.
- Work with all appropriate AWS resources (Executives, Solution Architects, Business
Development, Marketing, Partners, Support, Service teams and Professional Services) to
support customer interests.
- This individual will need to collaborate effectively with internal stakeholders, sales teams,
partner development teams, be results driven with experience in sales, channel, or
business development in infrastructure or cloud services.
A day in the life
- Collaborate in the development and execution of Global Account strategies
- Maintain a robust sales pipeline within target accounts and track in internal systems
- Create and close opportunities from start to finish - full sales cycle ownership
- Create a high-level network for events and follow up, working closely with closed
loop marketing
- Work with partners to extend reach & drive adoption
- Break into new lines of business groups within the defined Global Account.
- Manage numerous requests concurrently & strategically
- Work in a team environment with additional Global Account Managers
- Some travel (15-25%)
About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Diverse Experiences
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come a

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