Resident Flow Coordinator Transitional Unit

8 months ago

Mississauga, Canada Cooksville Care Centre Full time

Do you have a passion for making a difference?

Making every moment matter is about improving all the things that make life enjoyable. Things like making someone feel better, making connections with them or for them with other residents, showing them a new song or even just giving them something to look forward to.

At Cooksville Care Centre, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else.Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient Use of Resources. This philosophy can be seen in every aspect and level of our home.

Since Cooksville Care Centre opened, we have offered a community within a community that people were happy to call ‘home’. We pride ourselves in this community connection, our philosophies and the feeling of comfort that can be felt as soon as the door opens.

**Qualifications**
- Diploma in social services, gerontology or degree in Social Work.
- Registered under the Social Work and Social Services Work Act and holds a current general certificate of registration.
- Previous experience in a geriatric social related field is an asset.
- Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, public, employees and volunteers.
- Excellent written and verbal communication skills.
- Good organizational skills.
- Prior experience with clients in long term care and the community.
- Current First Aid and CPR certification
- Training, or the ability to obtain training in, P.I.E.C.E.S., Gentle Persuasive Approach, U-First, and Montessori
- Coordinates new admissions and repatriations from referring facilities
- Clinical visits to assess potential clients.
- Supports and facilitates patient flow directed discussion
- Collaborates with community partners to develop discharge plans and transitions to community/home
- Provides administrative and clinical leadership to staff in a supportive, facilitative and empowering manner
- Ensures appropriate adherence to the bed management contingency/ full capacity protocol and match patient needs with the appropriate environment and clinical support
- Participates in team building and promotion of good morale within the teams
- Provides supervision, direction, support, guidance, and/or education to clinical staff, as needed and in accordance with the policies, procedures, and guidelines established by Directors/Managers of each area
- Identifies areas requiring quality improvement; supports the process for identification of quality improvement initiatives related to patient flow, raises these issues at appropriate forums with recommendations for resolution
- Accountable for following standard work processes of the patient flow coordinator
- Engages in situational management and conflict resolution strategies
- Ensures that all situations handled are documented and forwarded to the appropriate Director/Manager
- Supports and assists in the implementation of all strategic priorities
- Coordinate and assist in cultural & timely inpatient admission and post-discharge authorizations, follow-up in transition of care coordination
- Respond to provider, member, and staff inquiries at any given time in a professional and timely manner.
- Collaborates with and provides information to patients, families, physicians, and staff regarding the provisions of care
- Other related duties as assigned

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