Area Manager

1 month ago


Vancouver, Canada Maddec Full time

**Job Summary**

**Duties**
- Supervise and coordinate quality control activities across all locations to ensure compliance with established standards.
- Conduct regular quality inspections and audits to identify areas for improvement and ensure adherence to quality management protocols.
- Audit supervisors reports and recommendations
- Train, mentor, and lead the quality control team, fostering a culture of continuous improvement and accountability.
- Develop and implement QA/QC procedures that align with industry best practices and regulatory requirements.
- Address and resolve client complaints in a timely manner, ensuring client satisfaction.
- Identify opportunities to generate additional work orders and upsell services where possible.
- Ensure all cleaning staff adhere to safety protocols and company policies

**Qualifications**
- Proven experience in Quality Control or Quality Assurance roles preferably within a commercial cleaning or building services environment.
- Strong attention to detail and commitment to maintaining high standards
- Ability to handle client complaints and resolve issues effectively
- Exceptional leadership skills with experience managing teams effectively in a fast-paced environment.
- Proficiency in Microsoft Office and valid drivers licence

*

If you are a motivated individual with a keen eye for detail, we encourage you to apply.

Pay: $27.00-$28.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company car

Flexible language requirement:

- English not required

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 2024-12-02


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