Administrative Support Iii

2 weeks ago


Edmonton, Canada Alberta Health Services Full time

**Your Opportunity**:
The Housing, Recovery and Young Adult Services portfolio has an opening for an Administrative Support III (AD-III) position with the outpatient department located at the Royal Alexandra Hospital (Unit 64) reporting to the Care Manager. From a recovery-oriented, asset-based perspective, the AD-III will work as an integral member of an interdisciplinary team to provide administrative support to physicians, mental health therapists, and clients. Your role will also include providing clinical support in scheduling, prioritizing various tasks and deadlines, data entry, preparing minutes and initiating and composing correspondence as required by the team. Additional duties include managing referrals on an electronic medical system (Connect Care), coordinating meetings, assisting multiple Health Care Providers with various requests, and maintaining appropriate documentation on Connect Care. You will often be the first point of contact and required to schedule various treatment visit types on behalf of the therapists and physicians. Welcoming and engaging interactions with clients, families, staff, and external stakeholders on the phone and in person are instrumental responsibilities. Key behaviors and skills required are: multitasking, time management, organization, critical thinking, initiative and problem solving. We are looking for a dynamic, highly skilled, detail and quality-oriented individual who thrives in a fast-paced environment. An understanding of the purpose and goals of the team and the ability to bring ideas forward are important.

**Description**:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Unit 64 Outpatient Psychiatry Clinic
- Primary Location: Royal Alexandra Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 29-AUG-2023
- Temporary Employee Class: Temp F/T Benefits
- Date Available: 25-SEP-2023
- Temporary End Date: 30-APR-2024
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days, Evenings, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable

**Required Qualifications**:
Completion of Grade 12 or equivalent.

**Additional Required Qualifications**:
An Administrative Professional diploma or equivalent. Minimum 2 years’ experience in a community addiction and mental health setting is required. Two to five years' of progressively responsible administration experience is required. Experience in an administrative role within a healthcare environment working with physicians. Strong computer skills with excellent Microsoft Office knowledge is essential. The ability to work independently and prioritize workload is necessary. Excellent planning, organizational and time management skills are required. Exceptional attention to detail and accuracy are a must. Outstanding interpersonal skills. Strong working knowledge of Connect Care is required to be successful in this position.

**Preferred Qualifications**:
Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields. The ability to work under pressure and adapt to changing priorities. Expertise in managing electronic filing systems, shared drives and records management. Knowledge of Legislative Acts and AHS HIM Access & Disclosure guidelines is preferred.



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