Administrative Support Iii

2 weeks ago


Edmonton, Canada Alberta Health Services Full time

**Your Opportunity**:
Access 24/7 is a single point of contact for AHS and Covenant addiction and mental health services. The range of services include assessment, crisis intervention, navigation assistance, and stabilization services to the residents of the City of Edmonton and suburban areas. Access will conduct triage, screening and assessment in order to best match an individual’s need(s) to services and programs. Access 24/7 offers a wide range of services, as indicated, which offer the least intrusive and most appropriate services to clients and their families whether that be within clinic, community or client's home, which are based on the needs identified. This Administrative Support III position reports to the Care Manager of Access 24/7 within Addictions and Mental Health. The position provides clerical and front-line administrative support to several services under the program. Administrative duties include providing support to clinical staff, data entry, checking in and updating clients’ electronic medical record (Connect Care), booking appointments, and managing patient flow in the waiting room. Client contact occurs over the phone and in person. The position also provides backup for other Administrative Supports in the program as well as any other administrative duties as assigned.

**Description**:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Access 24/7
- Primary Location: Edmonton Comm Health Hub North
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.60
- Posting End Date: 29-MAY-2023
- Temporary Employee Class: Temp P/T Benefits
- Date Available: 08-JUN-2023
- Temporary End Date: 15-FEB-2024
- Hours per Shift: 9.75, 7.75
- Length of Shift in weeks: 12
- Shifts per cycle: 36
- Shift Pattern: Days, Evenings, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable

**Required Qualifications**:
Completion of Grade 12 or equivalent.

**Additional Required Qualifications**:
**Preferred Qualifications**:
Medical office certificate, Unit Clerk course, or equivalent training and experience.



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