Settlement Counsellor

5 months ago

Mississauga, Canada Indus Community Services Full time

**Job Position**:Settlement Counsellor - Mental Health
**Department**:Newcomer Services
**Status**:Full-Time - 35 hours per week
**Location**:Mississauga, with local travel
**Compensation**:25.88 per hour plus benefits

Indus Community Services is an accredited, not-for-profit community benefit organization that has served local communities for over three decades. We are a registered charity, supported by our donors and by all three levels of government. Through our professional staff, we are a leader in the provision of culturally responsive services to newcomers, families, women & seniors.

**Vision**: To be leaders in building strong and inclusive communities.

**Mission**: We are a community benefit organization focused on building resilient and healthy communities by offering person-centered, anti-oppressive programs and services.

**Position Summary**:
Under the general guidance of the Manager, the incumbent will provide settlement services to newcomers, while supporting their settlement, mental health and resiliency, through appropriate workshops, and one-on-one employment/settlement counselling support.

**Responsibilities and Duties**: _(but not limited to)_
- Provide information, referral, orientation and counselling services to meet the mental health and wellness needs of newcomers; such as accessing health care, mental health/wellness supports, housing, education, legal and social services.
- Assist clients in understanding and integrating into Canadian society, practices and procedures; advise on way of life, institutions, laws, etc.
- Provide clients with information and referrals to specialized mental health services and programs based on the specific needs of the newcomer clients
- Provide clients with adequate resources to aid in their transition, such as crisis intervention or referrals for long-term counselling
- Work with community and government agencies regarding services to ensure quick and seamless integration of newcomers into Canadian society
- Conduct information sessions and outreach activities to promote awareness of mental health-related challenges faced by newcomers and raise awareness of mental health and other settlement-related issues faced by newcomers.
- Plan and facilitate educational workshops on settlement issues.
- Document needs and gaps in services for newcomers with mental health issues for newcomers
- Interpret for clients where language is a barrier.
- Ensure accurate data inputs into iCARE and Caseworks database.
- Compile statistical reports and documentation as required by funders and the organization.
- Participate in staff and team meetings, and professional development opportunities as required.
- Adopt safe work practices, reporting unsafe conditions immediately.
- Perform other duties as required.
- Other duties as assigned.

**Qualifications and Skills**:

- Post-secondary education in Social Work and/or, Mental Health, with previous work experience in settlement services.
- Demonstrated sensitivity and sincere interest in meeting the needs of newcomers and immigrants.
- Demonstrated experience in the client-centred case management service delivery approach.
- Extensive knowledge of the immigration system, and services available to assist newcomers to Canada.
- Expertise in assisting internationally-trained professionals with job search, resume/cover letter writing, interview skills, self-assessment, goal setting, and other strategies leading to employment.
- Demonstrated knowledge of labour market trends, employment opportunities and social services in Peel/Halton/GTA.
- Knowledge of employment related legislation, professional practice standards and licensing requirements.
- Good organizational skills, ability to multitask while maintaining high level of accuracy in data collection.
- Self-directed, self-motivated and able to work independently and as part of a team.
- Demonstrated cross-cultural communication skills with strong group facilitation and presentation skills.
- Excellent oral and written English skills are required, second language is an asset.
- Ability to work in a culturally diverse environment and a strong understanding of inclusive and equitable service delivery.
- Must be Proficient in MS Office Applications; Word, Excel, Power Point, Outlook and Internet and databases.
- Ability to work flexible hours including evenings, weekends and to work from any one of the agency’s sites.
- Valid Driver’s License with reliable transportation.

ICARE Clearance will be required. It is a condition of employment that employees provide proof that they are fully vaccinated against COVID-19 prior to the start date of employment. Applicants who have appropriate written proof of a medical reason, or a reason pursuant to the Ontario Human Rights Code, for not being fully vaccinated against COVID-19 may provide such documentation to the Human Resources department. Such situations will be considered on a case-by-case basis in compliance with Indus' leg

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