Bodily Injury Claims Advisor Ii

1 week ago

Markham, Canada TD Bank Full time

**Work Location**:
Markham, Ontario, Canada

**Hours**:
35

**Line of Business**:
TD Insurance

**Pay Details**:
$55,400 - $83,000 CAD

TD Insurance is an integral part of TD Bank Group (TD) and we're driven to provide legendary experiences and trusted advice to our customers. We help protect our clients from the ‘accidents of life’ by offering a wide range of products, including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance products and services are available through a network of more than 1,000 TD branches and online.

The TD Insurance brand, through its TD Insurance Credit Protection and TD Insurance Life and Health brands, is the number-one provider of critical illness insurance and direct life and health products in Canada. Through its TD Insurance Meloche Monnex and TD Insurance Home and Auto brands, TD Insurance is also the largest direct-response insurance group in the country.

The TD Insurance Bodily Injury Claims Department is responsible for delivering ease and value to our customers through simple, fast and fair claims resolution. Our department also ensures financial results by focusing on the client experience, strong risk management, a well-run operating model and by being an extraordinary place to work.

**Job Details**

If you're a highly detailed professional with excellent interpersonal skills, we want you to join our team.

This position reports to the Team Leader, Claims Services.

As a Bodily Injury Claims Advisor you'll be responsible for handling complex bodily injury compensation (tort) claims. This includes a full, unbiased investigation of liability and an assessment of the value of the claim (quantum). You'll also interact with Plaintiff and Defence Counsel on a regular basis; some travel may be required.

**What You'll Do**

No matter where you work at TD you’ll make a meaningful impact, grow your skills and thrive in our culture of care. As a valued member of our Bodily Injury Claims Team your work will involve a range of complexity and may include the following accountabilities:
**Make an Impact**:

- Promptly and thoroughly investigate claims regarding liability, injuries and other accident-related damages by pursuing the investigation to a logical conclusion
- Establish and maintain substantial case volumes by adhering to standard processes and best practices which include identification, notification, claims settlement authority and reporting to Major Claims
- Document claims with a high degree of accuracy in a clear and concise manner
- Manage indemnity and expense to ensure reasonable cost management principles and practices

**Experience Growth**:

- Build trusted business relationships with the plaintiff counsel to resolve claims files in a fair, professional and timely manner
- Proactive collaboration with Defence Counsel ensuring best practices are delivered throughout the claims process
- Support other TD Insurance Business Lines during critical events and peak volumes. Partner Claims Teams include:

- First Response Center
- Catastrophe Claims
- Automobile & Residential Claims

**Cultivate our Culture of Care**:

- Remain in consistent contact (in person where practical) with all unrepresented claimants to maintain a relationship of trust and resolve minor to moderate claims in a timely manner
- Communicate professionally and respectfully with third party claimants, witnesses, health care professionals, law enforcement personnel and forensic experts to establish and maintain their cooperation and/or collaboration
- Participate fully as a member of the team and contribute to a positive work environment

**Job Requirements**

**What You Need to Succeed**

We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
- A minimum of one year of Bodily Injury adjusting experience, or minimum two years of Accident Benefits experience, or minimum two years of litigation experience
- Knowledge or experience with the current Rules of Civil Procedure
- Ability to prioritize and deliver on standard claims tasks in a timely manner and with high attention to detail
- Superior interpersonal and communication skills and strong aptitude for client service
- An analytical skillset with proven negotiation capabilities
- Can effectively function in a fast-paced, multifaceted and changing environment
- Ability to work in a team-based environment while performing tasks independently and with mínimal supervision
- Ability to work irregular hours in order to schedule activities around availability of key contacts or events
- Flexibility; can adapt to occasional or frequent overnight travel as well as daily travel to other locations. Some travel required outside of business hours

**Additional Information**

**Colleague Development**

Through regular development conversations and training programs, we’re

  • Bodily Injury Claims Advisor Ii

    3 months ago

    Markham, Canada TD Bank Full time

    **Work Location**:Canada **Hours**:35 **Line of Business**:TD Insurance **Pay Details**: TD Insurance is an integral part of TD Bank Group (TD) and we're driven to provide legendary experiences and trusted advice to our customers. We help protect our clients from the ‘accidents of life’ by offering a wide range of products, including credit...

  • Claims Specialist

    9 hours ago

    Markham, Ontario, Canada TD Bank Full time

    We are seeking a skilled Claims Specialist to join our team at TD Insurance. This role involves handling complex bodily injury compensation claims, investigating liability and assessing claim value.Job SummaryIn this position, you will be responsible for:Promptly and thoroughly investigating claims regarding liability, injuries, and other accident-related...

  • Claims Advisor Ii

    6 months ago

    Markham, Canada TD Bank Full time

    **Claims Advisor II**: - 415898BR **Job Category - Primary** - Insurance **Work Location** - 101 McNabb Street Insurance **Employment Type** - Regular **City** - Markham **Time Type** - Full Time **Province/State** - Ontario **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - Manage the client relationship and...

  • Catastrophe Claims Advisor Ii

    6 months ago

    Markham, Canada TD Bank Full time

    **Catastrophe Claims Advisor II**: - 426022BR **Job Category - Primary** - Insurance **Work Location** - 101 McNabb Street Insurance **Employment Type** - Regular **City** - Markham **Time Type** - Full Time **Province/State** - Ontario **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - TD Insurance is part of TD...

  • Catastrophe Claims Advisor Ii

    5 months ago

    Markham, Canada TD Bank Full time

    **Catastrophe Claims Advisor II**: - 431781BR **Job Category - Primary** - Insurance **Work Location** - 101 McNabb Street Insurance **Employment Type** - Regular **City** - Markham **Time Type** - Full Time **Province/State** - Ontario **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - TD Insurance is part of TD...

  • Catastrophe Claims Advisor Ii

    6 months ago

    Markham, Canada TD Bank Full time

    **Catastrophe Claims Advisor II**: - 431360BR **Job Category - Primary** - Insurance **Work Location** - 101 McNabb Street Insurance **Employment Type** - Regular **City** - Markham **Time Type** - Full Time **Province/State** - Ontario **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - TD Insurance is part of TD...

  • Junior Casualty Specialist

    6 months ago

    Markham, Canada Aviva Full time

    We are actively recruiting for a Protect Casualty Specialist to handle Bodily Injury (BI) claims and provide outstanding service to our customers. The primary role in Protect Claims is to investigate, evaluate, negotiate, and settle Bodily Injury claims in accordance with Aviva's procedures and philosophy. Aviva recognizes the importance of being flexible...

  • Experienced Casualty Specialist

    2 months ago

    Markham, Canada Aviva Full time

    We are actively recruiting for a Protect Casualty Specialist to handle Bodily Injury (BI) claims, some of which are in litigation, and provide outstanding service to our customers.The successful candidate will have a multifaceted personality and thrive within an inspiring culture. They will seek out

  • Front Line Manager

    4 weeks ago

    Markham, Canada Aviva Full time

    Come join our team! What you will do: - Build an environment for people to do their best work- Develop team members, not only in their current roles, but for future career aspirations, through coaching and mentoring- Support the goals and objectives of the GCS team- Collaborate with multiple internal and external stakeholders including brokers, risk...

  • Life & Health Claims Advisor Ii

    10 hours ago

    Markham, Canada TD Bank Full time

    **Work Location**: Markham, Ontario, Canada **Hours**: 37.5 **Line of Business**: TD Insurance **Pay Details**: NA - NA CAD TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life,...

  • Auto Claims Advisor

    6 months ago

    Markham, Canada Aviva Full time

    We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for Intermediate Auto Claims Advisors - empathic, motivated and customer focused individuals. If you enjoy working in a fast-paced environment, have the passion to help people and the desire to grow professionally,...

  • Claims Specialist Advisor

    2 weeks ago

    Markham, Ontario, Canada Sécurité Nationale Compagnie d'Assurance Full time

    Company OverviewSécurité Nationale Compagnie d'Assurance, a leading insurance provider in Canada, offers a wide range of products to protect clients from life's uncertainties.About the RoleWe are seeking an experienced Claims Specialist Advisor to join our team. As a key member of our claims department, you will be responsible for handling complex claims,...

  • Claims Rep II, Property

    1 month ago

    Markham, Canada Co-operators Full time

    Company: CGIC Department: Claims Employment Type: Regular Full Time Work Model: Hybrid Language: English is required, French is an asset. The Opportunity:  We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s...

  • Td Insurance Claims Advisor

    5 months ago

    Markham, Canada TD Bank Full time

    **Work Location**: Markham, Ontario, Canada **Hours**: 35 **Line of Business**: TD Insurance **Pay Details**: **TD Insurance is an integral part of TD Bank Group (TD) and we're driven to provide legendary experiences and trusted advice to our customers. We help protect our clients from the ‘accidents of life’ by offering a wide range of products,...

  • Intermediate Auto Claims Advisor/adjuster

    3 weeks ago

    Markham, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for Intermediate Auto Claims Advisors -...

  • Lead Auto Claims Resolution Specialist

    10 hours ago

    Markham, Ontario, Canada Aviva plc Full time

    At Aviva Canada, we are committed to providing exceptional customer service and delivering best-in-class claims handling. As an Intermediate Auto Claims Advisor, you will play a crucial role in guiding our customers through the claims process, ensuring their needs are met, and delivering outstanding outcomes.

  • Claims Advisor Iii

    3 months ago

    Markham, Canada TD Bank Full time

    **Work Location**:Canada **Hours**:35 **Line of Business**:TD Insurance **Pay Details**: TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With...

  • Claims Specialist

    4 weeks ago

    Markham, Canada TD Bank Full time

    **Work Location**: Markham, Ontario, Canada **Hours**: 35 **Line of Business**: TD Insurance **Pay Details**: $71,000 - $111,700 CAD TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit...

  • Manager, Property Technical Claims

    1 month ago

    Markham, Canada Allstate Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...

  • Claims Assistant

    3 months ago

    Markham, Canada Allstate Full time

    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...