Catastrophe Claims Advisor Ii

2 weeks ago

Markham, Canada TD Bank Full time

**Catastrophe Claims Advisor II**:

- 426022BR

**Job Category - Primary**
- Insurance

**Work Location**
- 101 McNabb Street Insurance

**Employment Type**
- Regular

**City**
- Markham

**Time Type**
- Full Time

**Province/State**
- Ontario

**Hours**
- 35

**Workplace Model**
- Hybrid

**Pay Details**

**Department Overview**
- TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.
- In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
- At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers

**Job Details**
- Reporting to the Team Leader, Catastrophe Claims Services, the claims advisor is accountable for providing quality service and managing expenses through the claims settlement process. Other duties include: opening new claims, setting up appraisals, assigning contractors, investigation, negotiation and settlement of residential and auto claims; generating financial transactions and finalizing settlements in a timely fashion.
- Additional responsibilities include but are not limited to the following:

- Meet or exceed the needs of the customer by adjusting claims in accordance to policy coverage with accuracy and speed
- Pro-actively work collaboratively with internal and external partners to ensure a legendary customer experience in all interactions
- Appropriately leverage external vendors, approved and non-approved
- Share knowledge, expertise and provide advice to colleagues in order to recommend additional services/support/resources to the customer, where necessary
- Ensure customer problems are handled appropriately and escalating issues when necessary
- Contribute to a positive working environment
- Demonstrate flexibility to be able to change activities based on customer and business needs
- Actively participate in the performance management process
- Meet professional/personal development objectives by utilizing learning maps and external courses as required
- Engage in and complete all internal training required for the role
- Actively participate in regular meetings
- Actively participate and/or lead peer coaching and training
- Provide guidance and technical support to colleagues
- Assess and mitigate risks and escalate as required
- Ensure accurate and timely reserving of claims
- Contribute to the business objective for Operational Excellence by adhering to mandatory compliance and audit requirements
- Be knowledgeable of and comply with company and industry codes of conduct
- Ensure necessary due diligence to support the accuracy of all insurance claims

**Job Requirements**
- Bilingualism in English and French is an asset
- Proficiency in XACTANALYSIS is an asset
- 2+ years of experience in a claims adjusting role (multiple lines would be considered an asset)
- CIP designation is preferred
- Effective Communication Listening, Empathy & Compassion
- Negotiation skills
- You have a superior client service orientation.
- You have excellent organization and time management skills.
- You have demonstrated your ability to function effectively in a fast-paced, multi-faceted environment.
- You have the ability to effectively deal with change and help foster an environment open to change.
- You possess strong typing and computer skills.
- You maintain a positive demeanor and foster team spirit.
- You have demonstrated good attendance and promptness.

Ability to work overtime on short notice as required

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be par

  • Catastrophe Claims Advisor Ii

    4 weeks ago

    Markham, Canada TD Bank Full time

    **Catastrophe Claims Advisor II**: - 431360BR **Job Category - Primary** - Insurance **Work Location** - 101 McNabb Street Insurance **Employment Type** - Regular **City** - Markham **Time Type** - Full Time **Province/State** - Ontario **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - TD Insurance is part of TD...

  • Catastrophe Claims Advisor Ii

    3 weeks ago

    Markham, Canada TD Bank Full time

    **Catastrophe Claims Advisor II**: - 431781BR **Job Category - Primary** - Insurance **Work Location** - 101 McNabb Street Insurance **Employment Type** - Regular **City** - Markham **Time Type** - Full Time **Province/State** - Ontario **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - TD Insurance is part of TD...

  • Claims Advisor, Catastrophe Claims

    3 weeks ago

    Markham, Canada TD Bank Full time

    **Work Location**: Markham, Ontario, Canada **Hours**: 35 **Line of Business**: TD Insurance **Pay Details**: $55,400 - $83,000 CAD **Department Overview** TD Insurance is a part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ with a...

  • Catastrophe Residential Field Claims Specialist

    4 weeks ago

    Markham, Canada TD Full time

    Lieu de travail : Markham, Ontario, Canada Horaire : 35 Secteur d’activité : TD Assurance Détails de la rémunération : $71,000 - $111,700 CAD La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de...

  • Claims Advisor Ii

    4 weeks ago

    Markham, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. - Reporting to a Team Leader, Claims Services, the Casualty Claims Advisor III is responsible for the handling of complex bodily injury tort claims. This includes full investigation of liability and quantum. The Claims Advisor is required to deal with plaintiff...

  • Catastrophe Residential Field Claims Specialist

    4 weeks ago

    Markham, Ontario, I3P, CA TD Full time

    Lieu de travail :Markham, Ontario, CanadaHoraire :35Secteur d’activité :TD AssuranceDétails de la rémunération :$71,000 - $111,700 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience...

  • Td Insurance Claims Advisor

    3 weeks ago

    Markham, Canada TD Bank Full time

    **Work Location**: Markham, Ontario, Canada **Hours**: 35 **Line of Business**: TD Insurance **Pay Details**: **TD Insurance is an integral part of TD Bank Group (TD) and we're driven to provide legendary experiences and trusted advice to our customers. We help protect our clients from the ‘accidents of life’ by offering a wide range of products,...

  • Claims Advisor Ii

    4 weeks ago

    Markham, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - Manage the client relationship and ensure resolution of a broad range of claims from routine - moderately complex within their area of focus and authority. Leverage appropriate support functions in the investigation and assessment of...

  • Claims Advisor Ii

    4 weeks ago

    Markham, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - Manage the client relationship and ensure resolution of a broad range of claims from routine - moderately complex within their area of focus and authority. Leverage appropriate support functions in the investigation and assessment of...

  • Life & Health Claims Advisor Ii

    4 weeks ago

    Markham, Canada TD Bank Full time

    **Work Location**: Markham, Ontario, Canada **Hours**: 37.5 **Line of Business**: TD Insurance **Pay Details**: NA - NA CAD TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life,...

  • Claim Advisor, Homeowner

    4 weeks ago

    Markham, Canada Allstate Canada Full time

    **Who is Allstate**: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Claim Advisor, Homeowner

    4 weeks ago

    Markham, Canada Allstate Canada Full time

    **Who is Allstate**: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Claim Advisor, Bodily Injury

    3 weeks ago

    Markham, Canada Allstate Canada Full time

    **Who is Allstate**: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Claim Advisor Homeowner Property

    4 weeks ago

    Markham, Canada Allstate Canada Full time

    **Who is Allstate**: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Total Loss Claims

    2 weeks ago

    Markham, Canada TD Bank Full time

    **Work Location**:Canada **Hours**:35 **Line of Business**:TD Insurance **Pay Details**: TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto...

  • Claim Advisor Auto

    3 weeks ago

    Markham, Canada Allstate Canada Full time

    **Who is Allstate**: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Bodily Injury Claims Advisor Ii

    3 weeks ago

    Markham, Canada TD Bank Full time

    **Work Location**:Canada **Hours**:35 **Line of Business**:TD Insurance **Pay Details**: TD Insurance is an integral part of TD Bank Group (TD) and we're driven to provide legendary experiences and trusted advice to our customers. We help protect our clients from the ‘accidents of life’ by offering a wide range of products, including credit...

  • Property Claims Field Leader

    3 weeks ago

    Markham, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. Our Property Claims team is looking for Property Leader (Hybrid) to join their Field team! In this role, the Claims Leader will build an environment for people to do the best work of their...

  • High-Net-Worth Claims Advisor

    2 days ago

    Markham, Ontario, Canada Aviva Full time

    Senior Ovation Claims AdvisorWe are seeking an experienced Senior Ovation Claims Advisor to join Aviva's team.Role OverviewThis role will be hybrid, offering the best of both worlds in terms of flexibility and collaboration.Key Responsibilities:Investigate and negotiate Ovation and RBC High Net Worth / RBC Private Insurance auto and property claims according...

  • Claim Advisor, Accident Benefits

    3 weeks ago

    Markham, Canada Allstate Canada Full time

    **Who is Allstate**: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...