Bilingual French/english Customer Service

6 months ago

Toronto, Canada U.S. Bank National Association Full time

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

The Customer Service Representative provides high quality customer service by responding to telephone inquiries, customer requests and problems. Researches and resolves problems and errors. Identifies products and services that meet customers' needs.

**Basic Qualifications**
- High school diploma or equivalent
- Four or more years of experience in a customer service position

**Preferred Skills/Experience**
- Bilingual (French/English) French both written and verbal. Moderate to advanced level is highly preferred
- In-depth knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures
- Strong telephone and interpersonal skills
- Advanced problem-solving and negotiation skills
- Ability to handle difficult customer calls
- Effective selling and referral skills
- Ability to identify and resolve/escalate problems
- Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service

**_ This role is hybrid. Team members who are in a hybrid role typically spend three days a week at a U.S. Bank location, while_**
**_having flexibility on their work location for the other working days._**

**Benefits**:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.

  • Bilingual (English and French) Customer Service

    5 months ago

    Toronto, Canada AirVoel CPAP Full time

    **Bilingual (English and French) Customer Service and Sales Representative - CPAP Devices** Air Voel is excited to announce an opening for a Bilingual (English and French) Customer Service and Sales Representative, to work in the sales of CPAP devices. This is a full-time role, requiring availability from Monday to Friday between 11 am-8 pm, with some...

  • Bilingual (English and French) Customer Service

    5 months ago

    Toronto, Canada AirVoel CPAP Full time

    **Bilingual (English and French) Customer Service and Sales Representative - CPAP Devices** **Responsibilities**: - Answer incoming phone calls in English and French (full fluency and superb communication skills in English and a great ability to communicate in French on the phone are necessary) - Sell CPAP devices to customers over the phone - Pick and...

  • Bilingual (French-english) Customer Service

    5 months ago

    Toronto, Canada Orchard Labs Full time

    Orchard is a Toronto-based startup focused on changing the way people buy and sell used mobile devices. We have built a reputation for great customer service -- check out our reviews! Our mission is to offer mobile freedom to everyone in Canada, and that means stellar customer support every day of the week. We're looking for a new full-time Bilingual...

  • Bilingual (French-english) Customer Service

    3 months ago

    Toronto, Canada Orchard Labs Full time

    Orchard is a Toronto-based startup focused on changing the way people buy and sell used mobile devices. We have built a reputation for great customer service -- check out our reviews! Our mission is to offer mobile freedom to everyone in Canada, and that means stellar customer support every day of the week. We're looking for a new full-time Bilingual...

  • Bilingual Inbound Sales Representative

    5 months ago

    Toronto, Canada Zedd Customer Solutions Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Bilingual Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Bilingual representative is...

  • Customer Service Representative

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team. As a bilingual representative, you will be responsible for providing exceptional customer service to our clients in both English and French.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerUse knowledge of...

  • Customer Service Representative with Bilingual Skills

    2 days ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About Zedd Customer SolutionsWe are a leading customer solutions provider seeking a highly skilled and motivated Bilingual Inbound Sales Representative to join our team in the Scarborough area.Job SummaryThis is a full-time opportunity for an individual who possesses excellent communication skills, a strong work ethic, and a passion for sales and customer...

  • Customer Service Representative

    3 weeks ago

    Toronto, Ontario, Canada Randstad Full time

    We are seeking a skilled and enthusiastic Bilingual Customer Service Representative to join our team at Randstad. As a key member of our customer service team, you will be responsible for providing outstanding support to our members through inbound calls. This is a fantastic opportunity to enhance your customer service skills and learn new ones...

  • Customer Service Representative

    2 months ago

    Toronto, Ontario, Canada CB Canada Full time

    Customer Service Representative Job Description **About the Role** We are seeking a highly skilled and bilingual Customer Service Representative to join our team at CB Canada. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that...

  • Customer Service Representative

    2 months ago

    Toronto, Ontario, Canada CB Canada Full time

    Customer Service Representative Job Description **About the Role** We are seeking a highly skilled and bilingual Customer Service Representative to join our team at CB Canada. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that...

  • Customer Service Representative

    3 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at CB Canada. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in both English and French.Key ResponsibilitiesProcess customer orders and inquiries in a fast-paced environment...

  • Customer Service Representative

    3 weeks ago

    Toronto, Ontario, Canada NielsenIQ Full time

    Job SummaryWe are seeking a highly skilled Bilingual (English/French) Customer Service Representative to join our team. As a key member of our Homescan Operations group, you will be responsible for investigating and resolving telephone and email queries from our Household Panel Members.Key ResponsibilitiesInvestigate and resolve telephone and email queries...

  • Customer Service Representative

    3 weeks ago

    Toronto, Ontario, Canada NielsenIQ Full time

    Job SummaryWe are seeking a highly skilled Bilingual (English/French) Customer Service Representative to join our team. As a key member of our Homescan Operations group, you will be responsible for investigating and resolving telephone and email queries from our Household Panel Members.Key ResponsibilitiesInvestigate and resolve telephone and email queries...

  • Customer Service Representative

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team as a Bilingual (English/French) Advisor. In this role, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Provide customer service to...

  • Customer Service Representative

    2 months ago

    Toronto, Ontario, Canada CB Canada Full time

    Customer Service Representative Job Description **About the Role** We are seeking a highly skilled and bilingual Customer Service Representative to join our team at CB Canada. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that...

  • Customer Service Representative

    2 months ago

    Toronto, Ontario, Canada CB Canada Full time

    Customer Service Representative Job Description **About the Role** We are seeking a highly skilled and bilingual Customer Service Representative to join our team at CB Canada. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that...

  • Hybrid Bilingual customer service representative- French/english

    2 months ago

    Toronto, Canada Randstad Canada Full time

    Do you enjoy working hybrid? Are you fluently bilingual English and French? How about working for a financial company? Are you looking for an opportunity to increase your knowledge in the finance world?We are looking to hire the right person to join an amazing team as a full time customer service representative. We are looking for someone who is ready to...

  • Hybrid Bilingual customer service representative- French/english

    2 months ago

    Toronto, Canada Randstad Canada Full time

    Do you enjoy working hybrid? Are you fluently bilingual English and French? How about working for a financial company? Are you looking for an opportunity to increase your knowledge in the finance world?We are looking to hire the right person to join an amazing team as a full time customer service representative. We are looking for someone who is ready to...

  • Bilingual (French/english) Customer Service

    5 months ago

    Toronto, Canada MCAP Full time

    **Bilingual (French/English) Customer Service Representative** **MCAP at a Glance** Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with...

  • Customer Service Representative

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Customer Service Representative - Bilingual English/FrenchAt Scotiabank, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a key role in providing top-notch support to our customers. You'll be the face of our brand, handling inbound calls and resolving customer inquiries with ease. If you're...