Hybrid Bilingual customer service representative- French/english

2 months ago

Toronto, Canada Randstad Canada Full time
Do you enjoy working hybrid? Are you fluently bilingual English and French? How about working for a financial company? Are you looking for an opportunity to increase your knowledge in the finance world?

We are looking to hire the right person to join an amazing team as a full time customer service representative. We are looking for someone who is ready to take the next step in their career. Are you that Person?

Position: Bilingual Advisor Service center representative - Permanent full time.

Location: Must be local to Toronto or surrounding area.

Hours of Operation:
Monday - Friday
8:00AM - 8:00PM

Salary - 46,000k - 54,000k Yearly
Hybrid, 2 - 3 days in office/week
Office : Downtown Toronto ( Queen or Dundas subway station)

Advantages
Don't miss out These would be your advantages:
- Hybrid work model
- Possibility of Yearly Salary increase
- Yearly Bonus of up to 10%
- Benefits + RRSP contributions
- Great working environment
- Growth & advancement opportunities
- Well known and reputable organization

Responsibilities
Responsibilities for the Bilingual Advisor Service center representative includes (but are not limited to):

- Complete Inbound calls
- Handle calls in English and French language
- Provide support for investment accounts
- Provide an excellent customer service experience & promote a
positive company reputation

Qualifications
- Excellent English and French communication skills
- Strong computer/keyboarding skills
- Previous Customer Service or Call Centre experience is required
- Ability to work under pressure and be adaptable
- Asset if you have experience in the financial industry

Summary
Position: Bilingual Advisor Service center representative - Permanent full time.

Location: Must be local to Toronto or surrounding area.

Hours of Operation:
Monday - Friday
8:00AM - 8:00PM

Salary - 46,000k - 54,000k Yearly
Hybrid, 2 - 3 days in office/week
Office : Downtown Toronto ( Queen or Dundas subway station)

How to apply:
This role will not be available for long Interviews happening now
If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:

1. apply online on www.randstad.ca or
2. send your current up-to-date resume to jessica.yelozbek@randstad.ca and add the subject line: " Bilingual Advisor Service center representative- Toronto".

Position is dependent on clear criminal and credit background check

Our Client operates across Canada. This company takes all reasonable means to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires this where it is necessary and its existing bilingual employees are unable to fulfil these job duties.
Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English (oral and written). In particular, this position will require the employee to:
- communicate with English-speaking clients located outside Quebec on a daily basis
- cover a territory that spans beyond Quebec and which requires communication with customers and clients who do not speak French

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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