Sales Account Manager

5 months ago

Woodstock, Canada InControl Diapers Full time

About Our Company:
With four years of dedicated service, we are a thriving medical company specializing in incontinence supplies for adults. Our commitment to quality, innovation, and customer satisfaction has quickly established us as a key player in the healthcare industry, catering to the unique needs of our clients with specialized products.

Job Role Overview:
Your Responsibilities:

- Develop and maintain robust relationships with a portfolio of clients, ensuring their needs and expectations are met with the highest standard of service.
- Act as the primary liaison for clients, resolving inquiries and providing solutions in a timely and professional manner.
- Implement strategic sales tactics for upselling and cross-selling, enhancing our market presence and customer base.
- Oversee invoicing and the preparation of commercial customs documents, maintaining accuracy and compliance.
- Analyze market trends to identify business growth opportunities, staying ahead in the competitive landscape.
- Coordinate with sales, marketing, and production teams to streamline operations and client fulfillment.
- Manage client data and sales activities using CRM tools, ensuring efficient tracking and reporting.

What We Require:

- Demonstrated success in account management, preferably in the healthcare or incontinence supply industry.
- Strong interpersonal and communication skills, with the ability to build lasting client relationships.
- Experience dealing with Wholesale account management.
- Analytical thinker with proficiency in data analysis and decision-making.
- Familiarity with Ecommerce software, such as Bigcommerce, and invoicing tools like Sage.
- Native-level fluency in English, both written and verbal, is required to effectively communicate with clients and partners. French or other languages are an asset.
- Leadership capabilities for managing client accounts and achieving sales targets.
- A Bachelor’s degree in Business Administration, Marketing, or a related field is advantageous.

Why You Should Apply:

- Competitive compensation package, inclusive of base salary, health saving account, and profit-sharing schemes.
- Be part of a company with a strong ethical foundation, committed to improving the lives of adults dealing with incontinence.
- Dynamic and supportive work environment offering significant opportunities for professional growth and development.

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Profit sharing
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- Sales: 1 year (preferred)
- Customer relationship management: 1 year (preferred)
- B2B sales: 2 years (preferred)

**Language**:

- English (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person

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