Application Specialist

1 month ago


Toronto, Canada amaris Full time

Job description
We seeking a Digital Engineering Application Specialist with 1 to 3 years of experience to support the implementation and management of its Asset Performance Management (APM) platform across diverse water treatment systems. The role involves deploying the platform, providing technical support, troubleshooting, and collaborating with cross-functional teams to enhance system performance and client satisfaction.
Key Responsibilities
**APM Platform Deployment**: Configure and deploy the APM platform for water treatment systems such as reverse osmosis, ultra-filtration plants, membrane bioreactors, cooling towers, and boilers. Ensure all setups meet asset performance standards.
**Technical Support and Troubleshooting**: Deliver remote technical assistance, resolve deployment issues, configure data logging devices, and address data connectivity or quality problems. Maintain high standards in troubleshooting and support services.
**Lifecycle Management**: Oversee digital services, including account management, alarm configuration, connectivity troubleshooting, and platform maintenance to ensure operational effectiveness.
**Standard Operating Procedures**: Adhere to established SOPs for technical support and ensure timely responses within defined SLAs.
**Cross-functional Collaboration**: Partner with automation, process, and engineering teams to deliver projects, address client needs, and drive continuous improvement initiatives.

**Qualifications**:
**Education**: Bachelor's degree in Engineering, IT, Chemistry, Data Science, or related disciplines.
**Technical Skills**:
Experience with SaaS platforms and basic knowledge of networking protocols (e.g., IP connectivity).
Strong troubleshooting skills for hardware/software and connectivity issues.
**Soft Skills**:
Excellent written and verbal communication to convey technical information clearly.
Strong problem-solving abilities and adaptability to dynamic environments.
Proven organizational skills to manage multiple tasks and deadlines.
Collaborative mindset for working across remote, multidisciplinary teams.
Who are we?
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7500 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
**Brief Call**: Our process typically begins with a brief virtual/phone conversation to get to know you The objective? Learn about you, understand your motivations, and make sure we have the right job for you
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities
**Case study**: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
We look forward to meeting you



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