Warranty Administrator

7 months ago


Halifax, Canada Audi Halifax Full time

**Audi Halifax is seeking a Warranty Administrator to join our team**

As an employee of Steele Auto Group, we always put you first. You can expect competitive compensation packages with flexible health and dental plans to match your needs. Our Employee and Family Assistance program offers a portfolio of healthcare services to keep you and your family healthy. As Atlantic Canadas Largest Automotive Dealer Group, we offer an industry leading retirement savings plan with employer match, and opportunities for growth and advancement to support our employees' futures.

As our Warranty Administrator, you will be responsible for supporting the service department with administration relating to internal work orders and warranty claims. Working closely with our service team, you will report to the Service Manager and have an opportunity to learn about the automotive service industry firsthand.

**Responsibilities will include but are not limited to**:

- Extends and completes P.D.I repair orders daily, maintaining P.D.I register of serial numbers and
- time
- Verifies all claims are accurately entered in repair orders by Service Advisors.
- Prepares claims for submission, including proper authorization codes
- Determines and corrects rejected claims for resubmission
- Follows up every ten days and reclaims when necessary any claims over thirty days old
- Matches and balances manufacturers' credit memos to file outstanding claims
- Files all paid repair orders and related documents after processing each credit memo
- Reports any problems or out-of-line conditions to the Service Manager
- Reconciles and maintains warranty schedule
- Maintains claims follow-up and records so that percentage of completion can be kept at a maximum
- Obtains authorization on major or unusual repairs before submitting to the factory
- Notifies Service, Sales and Parts Departments regarding any discrepancies in work orders or insufficient information
- Corrects and resubmits all claims rejected by the factory due to error, etc.
- Processing all warranty claims and internal repair orders in a timely manner
- Supporting administrative processes with the service department
- Monitor all customer inquiries and requests on warranty issues
- Maintain consistent and up-to-date knowledge of vehicle parts and components
- Arranging invoices, scheduling appointments, and assisting in filing
- Assisting Service Department and Service Manager when needed
- Coordinating special order parts requirements
- Ensures all safety policies and procedures in accordance with IAPA, WHMIS and company are strictly adhered to
- Dispatch work orders to alleviate the workload on service advisors
- Act as an internal service advisor to follow up on used vehicle recon and warranty work

**Requirements**:

- Previous experience in automotive service is considered an asset but not required
- 3-5 years experience in an administrative role
- Strong organizational skills and attention to detail
- Excellent customer service skills
- Computer proficiency

**Wage Range: $18.40 - $21.60 per hour**

**Why Steele Auto?**
- Competitive compensation package with flexible health and dental plans
- Virtual healthcare and mental health/wellness support programs
- Employee and Family Assistance Program
- Industry-leading Retirement Savings Plan with employer match
- Opportunities for career growth and advancement
- A safe, inclusive, and dynamic work environment


  • Warranty Administrator

    2 months ago


    Halifax, Canada Steele Ford Full time

    Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike. **Steele Ford is seeking a Warranty Administrator to join our team!** As the Warranty Administrator at Steele Ford, you will be responsible for supporting the...

  • Warranty Administrator

    4 months ago


    Halifax, Canada Audi of Halifax Full time

    Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike. **Audi of Halifax is seeking a Warranty Administrator to join our team!** As the Warranty Administrator at Audi of Halifax, you will be responsible for supporting...

  • Community Manager

    6 hours ago


    Halifax, Canada Amara Developments Inc. Full time

    **Amara Developments** is passionate about doing things differently, setting unparalleled standards in service, investing in the people and projects, that greatly benefit our communities as a whole. We currently have an opportunity on our team for an experienced **Community Manager - Warranty.** **Job description**: - Warranty role provides exceptional...

  • Warranty Clerk

    2 days ago


    Halifax, Canada Halifax Chrysler Full time

    **Responsibilities will include but are not limited to**: - Processing internal repair orders for the sales department. - Supporting the administrative process for warranty claims. - Ensuring that paperwork for repair orders flows through the shop in an orderly and productive manner. - Flag selected Repair Orders for Shop Foreman to inspect for quality...


  • Halifax, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Halifax, Canada Ocean Capital Holdings Full time

    Are you looking to join an award-winning organization with a competitive compensation and benefits package? Source Atlantic is an innovative and industry-leading distribution and service company passionate about delivering value and exceptional service to customers in Canada and beyond. Source Atlantic provides a complete and single source of distribution to...


  • Halifax, Canada James Proper Care DKI Full time

    **Role Summary**: The Project Manager Assistant provides support to the Project Manager by providing administrative support related to any and all projects. The position’s main duties are to ensure the continuity and efficiency of each project from start to finish through clear communication to all parties involved. The Project Manager Assistant handles...


  • Halifax, Canada Irving Shipbuilding Full time

    **ADMINISTRATIVE ASSISTANT (LOCAL 28)** **Located at 3099 Barrington Street in Halifax, Nova Scotia, Canada, B3K 5M7, and 35 Micmac Boulevard, Dartmouth, Nova Scotia, Canada, B3A 4Y8, Irving Shipbuilding is proud to be Canada’s National Shipbuilder. Over the next 30 years, our shipbuilders will construct 20+ modern patrol ships and surface combatants for...


  • Halifax, Canada Battlefield Div of Toromont Ind Ltd Full time

    **Parts & Service Coordinator**: We have an immediate requirement for a **Parts and Service Coordinator**in our Halifax location. This is a fast-paced, team-oriented branch that places a strong emphasis on customer satisfaction. The parts and service coordinator is an important position within our service department, not only ensuring that we have the...


  • Halifax, Canada Keizer's Group Full time

    Keizer's Group is hiring a Full Time Receptionist. Responsibilities include: - Responsible for the daily contact with all visitors including customers, prospective customers, insurance adjusters, vendors and others entering the office area - Promptly and courteously answer the telephone - Collects data using the Customer Information Form - Book...


  • Halifax, Canada O'Regan Motors Limited Full time

    O’Regan’s Automotive Group has an opening for a full-time **Financial Services Manager** to join our team. As an O’Regan’s Financial Services Manager, you’ll be helping our customers with one of the biggest, and most exciting, purchases they will make. You will provide options for payments and arrange financing with our extensive group of lenders....


  • Halifax, Canada Keizer's Group Full time

    Keizer's Group is hiring a Full Time Customer Service Representative. Responsibilities include: - Responsible for the daily contact with all visitors including customers, prospective customers, insurance adjusters, vendors and others entering the office area - Promptly and courteously answer the telephone - Collects data using the Customer Information...


  • Halifax, Canada O’Regan’s Motors Limited Full time

    Are you a detail-oriented, organized individual with a passion for both automobiles and marketing? If so, we have an exciting opportunity for you to join our team as an Inventory Control and Marketing Coordinator. **About Us**: O'Regan's is a leading automotive company known for driving higher standards. We are one of Canada's 50 best managed companies that...


  • Halifax, Canada O'Regan Motors Limited Full time

    Are you a detail-oriented, organized individual with a passion for both automobiles and marketing? If so, we have an exciting opportunity for you to join our team as an Inventory Control and Marketing Coordinator. **About Us**: O’Regan’s is a leading automotive company known for driving higher standards. We are one of Canada’s 50 best managed...

  • Fleet Supervisor

    3 months ago


    Halifax, Canada Halifax Regional Municipality Full time

    **Job Posting** Under the general direction of the Superintendent, Transit Fleet, the Fleet Supervisor provides expert advice and support in the operation, maintenance and servicing of Halifax Transit’s fleet, which consists of over 340 vehicles comprised of: 40 and 60ft conventional buses; 30ft community buses and cut-away Access-A-Buses. The department...


  • Halifax, Canada The Snore Shop Full time

    The Snore Shop Atlantic Inc. is part of Canada’s largest independently owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across the Maritimes. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the...


  • Halifax, Canada The Snore Shop Full time

    The Snore Shop Atlantic Inc. is part of Canada’s largest independently owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across the Maritimes. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the...


  • Halifax, Canada Irving Shipbuilding Full time

    **MANAGER, SUPPLY CHAIN** **Located at 3099 Barrington Street in Halifax, Nova Scotia, Canada, B3K 5M7, and 35 Micmac Boulevard, Dartmouth, Nova Scotia, Canada, B3A 4Y8, Irving Shipbuilding is proud to be Canada’s National Shipbuilder. Over the next 30 years, our shipbuilders will construct 20+ modern patrol ships and surface combatants for the Royal...


  • Halifax, Canada Manpower Full time €19

    Our client, a leading provider in the rental industry, is seeking a Counter Rental Advisor to join their team. As a Counter Rental Advisor, you will be part of the customer service department supporting a dynamic team. The ideal candidate will have excellent communication skills, a positive attitude, and strong organizational abilities which will align...


  • Halifax, Canada Manpower Full time

    Our client, a leading provider in the rental industry, is seeking a Counter Rental Advisor to join their team. As a Counter Rental Advisor, you will be part of the customer service department supporting a dynamic team. The ideal candidate will have excellent communication skills, a positive attitude, and strong organizational abilities which will align...