Operations Manager

3 weeks ago


Mississauga, Canada AstraZeneca Full time

**Operations Manager - Oncology Research & Development, Chief Operating Office**:
This opportunity has the flexibility to be based at: Mississauga - Canada, Gaithersburg - US, Macclesfield/Luton - UK

At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation - ultimately providing employees with the opportunity to work across teams, functions and even the globe.

Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.

Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca a great place to work. We know the health of people, the planet and our business are interconnected which is why we’re taking bold action to address some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention.

This role sits within the Operations Team in the Chief Operating Office in Oncology R&D. The Operations Manager reports to the Director Operations Oncology R&D and will be allocated to ORD functions based on need. The role provides specific support on business operations and is responsible for day to day, activities to ensure the various services provided are robust, implemented in a timely manner and fit for purpose.

Business operations includes a range services, examples of which include:

- Scorecard development and monitoring
- Footprint planning and management
- Risk monitoring and mitigation planning
- Global operational/business as usual (BAU) processes and initiatives such as Performance Development timetable, MTP/LTP, Learning & Development, etc

**Key Responsibilities**:

- Lead quarterly scorecard, KPI and metric monitoring working with relevant team members. Collate input and distribute periodic follow ups to the Leadership Team
- Support BPO in the preparation and review of the Quarterly Business Review (QBR) or end of year reports
- Provide support for ad hoc BPO requests, these may be reports or special projects such as office moves
- Monitor risks by promoting timely and accurate reporting across the function, track action plans and critical issues
- Support AZ internal audit and local functional audits by coordinating auditees and information requests, ensure awareness of internal audit dates and plans. Use output of audits to motivate change and improvement.
- Ensure Saba is maintained and roles aligned to relevant training to improve business performance and efficiency
- Identify lessons and business process change needs and ensure they are tracked and implemented
- Support BPO with MTP planning, coordination and the narrative

**Education, Qualifications, Skills and Experience**:

- Highly customer orientated
- Experience with senior collaborator and partner management
- Highly developed organisational and project management skills
- Strong analytical skills
- Broad experience in a wide range of sectors, functions and processes
- Strong critical thinking, judgment and influencing skills
- Good leadership attributes to set direction, generate commitment, balance short and long term needs,
- Constructively resolve issues

Great People want to Work with us Find out why:

- GTAA Top Employer Award for 9 years
- Learn about our culture
- Learn more about working with us in Canada
- View our YouTube channel

AstraZeneca is committed to taking every reasonable precaution to protect employees, our customers and the healthcare systems in the communities in which we serve. In an effort to protect the wellbeing of our employees and customers, full COVID-19 vaccination is an essential requirement of all positions at AstraZeneca. As such, all offers of employment will be conditional upon either (i) proof of full COVID-19 vaccination or (ii) proof of need for accommodation under relevant human rights legislation, and AstraZeneca’s determination that the requested accommodation can be provided without undue hardship. You will be required to submit proof of full vaccination or proof of need for accommodation during our background screening process.


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