Csr - Customer Service Representative
3 months ago
We are looking for Customer Service Representatives to work in our call center. No selling is required. You will be responsible for assisting and answering customer inquiries by phone and through our online services. We are looking for individuals who are up to the challenge of assisting customers. Fast workers who can respect deadlines and are willing to learn new tasks.
We are currently filling the following shifts; however, hours are flexible: 8 am - 4 pm; 1 pm - 9 pm; and weekends on a rotational basis.
**Skills Required**:
- Provide assistance and problem resolution to clients in areas of order status and product availability
- Good telephone and conversation skills
- Must have a friendly disposition, polite, and patient on the phone.
- Good computer knowledge of Excel and Word
- Ability to multitask
Pay: $16.00-$17.00 per hour
Expected hours: 25 - 35 per week
**Benefits**:
- Casual dress
- Flexible schedule
- On-site parking
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Ability to commute/relocate:
- Saint-Laurent, QC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- French (preferred)
- English (preferred)
Willingness to travel:
- 25% (preferred)
Work Location: Hybrid remote in Saint-Laurent, QC
Expected start date: 2024-10-04
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