Reception, Customer Service and Order Clerk
4 weeks ago
Offering impeccable customer service;
- Establishing and maintaining a good relationship with the customer (customer orientation);
- Deal with complaints about the company's products, services or policies;
- Submit a customer complaint report for submission to your supervisor;
- Act as a bridge between customers and the order department when requests for clarification are made;
- Office work when required;
- Other possible related duties:
- Prepare the orders in the established order;
More information: (part-time evening students: welcome). We are not open on weekends and we close every evening at 6 p.m.
Date of start of employment: immediately
Opening hours: Monday to Friday, 10 a.m. to 6 p.m.
Work Location: Laval, QC (4717 Louis B. Mayer Street)
Experience required:
- Knowledge of the Microsoft Office suite
- Knowledge of Acomba (an asset)
- Experience in customer service
Language required:
- Bilingual required (French / English):
- Advanced French, spoken and written;
- Intermediate English, spoken and written;
- Advanced English, an asset.
Skills and competencies required:
- Have the concern to offer a good customer service
- Conscientious;
- Courtesy;
- self-sufficient and versatile;
- Organized;
- Communication skills;
- Team spirit and collaboration;
- Punctual;
- Self-control (ability to handle pressure well);
- Good concentration in a busy environment;
- Demonstrate flexibility and thoroughness;
- Resilience to the unexpected;
- Attention to detail.
**Job Types**: Full-time, Part-time
**Job Types**: Full-time, Part-time
**Salary**: $20.00 per hour
Schedule:
- Monday to Friday
Work Location: One location
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