Reception, Customer Service and Order Clerk

4 weeks ago


Laval, Canada Trinity Full time

Offering impeccable customer service;
- Establishing and maintaining a good relationship with the customer (customer orientation);
- Deal with complaints about the company's products, services or policies;
- Submit a customer complaint report for submission to your supervisor;
- Act as a bridge between customers and the order department when requests for clarification are made;
- Office work when required;
- Other possible related duties:

- Prepare the orders in the established order;
More information: (part-time evening students: welcome). We are not open on weekends and we close every evening at 6 p.m.

Date of start of employment: immediately

Opening hours: Monday to Friday, 10 a.m. to 6 p.m.

Work Location: Laval, QC (4717 Louis B. Mayer Street)

Experience required:

- Knowledge of the Microsoft Office suite
- Knowledge of Acomba (an asset)
- Experience in customer service

Language required:

- Bilingual required (French / English):

- Advanced French, spoken and written;
- Intermediate English, spoken and written;
- Advanced English, an asset.

Skills and competencies required:

- Have the concern to offer a good customer service
- Conscientious;
- Courtesy;
- self-sufficient and versatile;
- Organized;
- Communication skills;
- Team spirit and collaboration;
- Punctual;
- Self-control (ability to handle pressure well);
- Good concentration in a busy environment;
- Demonstrate flexibility and thoroughness;
- Resilience to the unexpected;
- Attention to detail.

**Job Types**: Full-time, Part-time

**Job Types**: Full-time, Part-time

**Salary**: $20.00 per hour

Schedule:

- Monday to Friday

Work Location: One location


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