Desktop Support
2 weeks ago
Responsibilities:
- Provide technical support and troubleshooting for desktop systems, software, and peripherals
- Install, configure, and maintain computer hardware and software
- Set up and troubleshoot network connections and printers
- Assist with the setup and configuration of new user accounts
- Respond to help desk tickets and provide timely resolution to technical issues
- Collaborate with team members to identify and implement process improvements
- Maintain inventory of computer equipment and software licenses
- Ensure compliance with security protocols and policies
**Requirements**:
- Proven experience as a Desktop Support Technician or similar role
- Familiarity with computer networking concepts and troubleshooting techniques
- Excellent communication skills, both verbal and written
- Ability to provide exceptional customer service and support
- Knowledge of firewall configurations and security protocols is a plus
We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. Join our team of dedicated professionals and contribute to the success of our organization.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.
**Job Types**: Part-time, Freelance
**Salary**: $17.00-$22.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- On call
Work Location: In person
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