Student Services Coordinator

4 weeks ago

Toronto, Canada Anderson College of Health, Business & Technology Full time

**ABOUT OUR COMPANY**

Anderson College is one of Canada’s oldest colleges, having opened our first location in 1885. We have trained more than 100,000 students over a 137-year history and have been an empowering partner for students overcoming career challenges and transitioning to the next phase of their lives.

With ten locations in Ontario and one in British Columbia, we are recognized for our high-calibre faculty, hands-on, real-life career training, and supportive culture. At Anderson College, we are more than our century-old history, our programs, and state-of-the-art facilities; we are a team of caring individuals, deeply committed to helping our students become skillful, confident, and in-demand employees.

**ABOUT THE ROLE**

**Responsibilities**:

- Act as first point of contact for student concerns
- Update all enrolment, withdrawal and cancelation data in CRM system, tracking and recording all lead sources
- Close withdrawn and cancelled student files
- Order & distribute books for all students
- Manage campus seating charts based on master schedule
- Prepare and issue student schedules
- Administer student mid-point evaluations and NACC exam
- Monitor student attendance daily
- Effectively document progress and attendance issues, creating progress plans where necessary
- Schedule and administrate CPR training
- Provide practicum support, including issuing WSIB certificates, initiating student clearance for practicum, briefing students, distributing placement packages and tracking attendance
- Support faculty training and development, including onboarding new faculty and orienting them to company policies and procedures
- Continuously provide training and development plans to faculty, performing faculty classroom observations and feedback sessions
- Initiate graduation process, checking file compliance
- Generate weekly and monthly reports, including student progress reports, attendance reports, and student population reports
- Other duties and responsibilities as assigned

**Required skills**:

- Ability to work under pressure, make decisions, and meet tight deadlines
- Excellent communication skills
- Highly organized with the ability to prioritize multiple job demands, problem solve and troubleshoot with mínimal supervision
- Ability to collaborate and communicate effectively with colleagues and students

**Experience**:

- Post-secondary education in Business or Administration preferred
- Private Career College experience is considered an asset

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Education**:

- Secondary School (preferred)

Work Location: In person

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