Restaurant General Manager for Ssp Canada Montreal

4 days ago

Dorval, Canada SSP America Full time

Annual Salary $60,000-$65,000
- Quarterly and Annual Bonus Program
- Benefits
- Paid Vacation
- RSP (Retirement Savings Plan)
- Awards and Recognition
- Free Parking

**SSP Canada operates several restaurants throughout the Montreal-Pierre Elliott Trudeau International Airport: Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel, Hurley’s Irish Pub, La Petit Comptoir, Lester’s Deli, Tim Hortons, Urban Crave.**
**We are passionate about bringing cool, authentic restaurants t**o airports that reflects a taste of place.**
The Restaurant General Manager is responsible for establishing and maintaining guest service. The position is responsible for managing all areas of full service and/or quick service operations within the airport, including but not limited to, training and retaining an excellent staff, delivering outstanding hospitality, food cost, labor cost, shared P&L responsibility, running shifts, teaching and learning, sanitation, safety and cleanliness, while adhering to all company policies and procedures. This position will report directly to the Manager of Airport Operations.
**Essential Functions**
- Bilingual - French and English is essential.
- Ensures that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid product knowledge and all other components of guest service at one or multiple restaurants, to include fast food and/or full service operations
- Recruit, train, develop, and communicate with all team members and ensure they are knowledgeable on job expectations, as well as assess performance on a regular basis, to include annual performance reviews
- Implements and maintains guest service standards and/or brand specifications and grows business within the airport.
- Responsible for handling guest complaints/comments, and using them for making improvements
- Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels
- Plans and assigns daily goals, tasks and assignments and/or instructs direct reports (i.e. supervisors, assistant managers) on the same
- Drive management team/direct reports and hourly team members in the areas of new product introductions and promotional programs; help to guide implementation of these items and provide training to management team/direct reports and hourly team members accordingly
- Utilize experience to effectively control financials, personnel management, facilities, marketing, food preparation and quality, and general business operations
- Communicates company policies with management team/direct reports and hourly team members through written and oral communication in a timely and effective manner.
- Ensures proper completion through follow-up. Assists in monitoring sales performance through the analysis of sales reports and comparison shopping
- Manage conflict and successfully resolve uncomfortable situations with clients, customers, peers, and direct reports
- Work under pressure and deal with high stress situations while exercising sound judgment and decision making
- Ability to learn, transfer learning, train and hold management team/direct reports/shift supervisors accountable for knowing, demonstrating and effectively utilizing systems, tools, processes, and equipment which enable guest loyalty and increased profitability
- Uses experience to identify potential or existing operational problems and initiates, develops, and implements appropriate solutions and measure results
- Maintains adherence to all company policies and procedures, as well as state health/sanitation standards
- Performs general clerical functions within the business/restaurant(s), which include payroll, accounts receivable and accounts payable, scheduling, and operating statements
- Computes and records charges, refunds, cost of lost or damaged goods, and similar items
- Verifies and posts details of business transactions, such as funds received and disbursed, and totals accounts, using calculator or computer
- Performs any other duties as assigned by supervisor
- Minimum of three (3) years of increased restaurant/food service management and/or franchise operations experience with direct P&L responsibilities, or an equivalent combination of education and experience
- BS or AS degree strongly preferred, or equivalent coursework
- Full Service and/or Quick Service restaurant experience preferred
- Exceptional interpersonal skills and be able to interface effectively with all levels of management in the field and at the SSP corporate offices
- Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
- Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making
- Ability to effectively influence through

  • Restaurant General Manager for Ssp Canada Montreal

    2 days ago

    Dorval, Canada SSP America Full time

    Annual Salary $60,000-$65,000 - Quarterly and Annual Bonus Program - Benefits - Paid Vacation - RSP (Retirement Savings Plan) - Awards and Recognition - Free Parking **_SSP Canada operates several restaurants throughout the Montreal-Pierre Elliott Trudeau International Airport: Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel,...

  • Restaurant Team Lead Multi-unit at Montreal

    6 months ago

    Dorval, Canada SSP Full time

    ** $23.75 / hour**: - ** Full time**: - ** Full Benefits**: - ** Free Employee Parking**: - ** Employee Meal Plan** **SSP Canada operates several restaurants throughout Montreal's Pierre Elliott Trudeau International Airport, including: Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel, Hurley's Irish Pub, La Petit, Lester's Deli,...

  • Operations Manager Ssp Canada Restaurants in

    4 days ago

    Dorval, Canada SSP America Full time

    **_We are passionate about bringing cool, authentic restaurants t_**_o airports that represent a taste of place._** The Airport Operations Manager has responsibilities for all areas and aspects of multi-unit restaurant operations within an Airport. Managerial tasks to include, but not limited to, training and retaining an excellent staff; delivering...

  • Assistant Floor Manager

    2 days ago

    Dorval, Canada SSP America Full time

    **$55,000 Annual Salary**: - **Quarterly and annual bonus structure**: - **Full Benefits**: - **Free Employee Parking** **SSP Canada operates several restaurants throughout Montreal's Pierre Elliott Trudeau International Airport, including: Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel, Hurley's Irish Pub, La Petit Comptoir à...

  • Host / Hostess - Urban Crave at Montreal

    6 months ago

    Dorval, Canada SSP Full time

    ** $19.75/ hour**: - ** Full-Time**: - ** Free Employee Parking**: - ** Vision, Dental, Prescription and Medical Benefits Coverage** **SSP Canada operates several restaurants throughout the Montreal International Airport, including: Café Montreal Bagel, Lester's Deli, Le Grand Comptoir, Hurley's, Urban Crave, Tim Hortons, Upper Crust, Camden...

  • Restaurant Dishwasher

    1 month ago

    Dorval, Canada SSP Full time

    ** $20.45/ hour**: - ** Full Time - weekend availability required**: - ** Comprehensive Benefits Plan**: - ** Free Employee parking**: - ** Employee Meal Plan** **_ SSP Canada operates multiple restaurants at the Montreal Trudeau International Airport. Our Utility positions at SSP Canada have the very important role of keeping our restaurants and units...

  • Production Cook at Montreal International Airport

    6 months ago

    Dorval, Canada SSP Full time

    ** $19.75 / hour**: - ** Full-Time**: - ** Full Benefit Package**: - ** Meal Plan**: - ** Free Parking** **Our restaurant portfolio in the Montreal-Pierre Elliott Trudeau International Airport includes:Camden Food Co., Hurley’s Irish Pub, Urban Crave, La Petit, Cafe Montreal Bagel, Tim Hortons, Upper Crust.** At SSP Canada, our Line Cooks have the...

  • Production Cook at Montreal International Airport

    6 months ago

    Dorval, Canada SSP Full time

    ** $19.75 / hour**: - ** Full-Time**: - ** Full Benefit Package**: - ** Meal Plan**: - ** Free Parking** **Our restaurant portfolio in the Montreal-Pierre Elliott Trudeau International Airport includes: Lester's Deli, Camden Food Co., Hurley’s Irish Pub, Urban Crave, La Petit, Cafe Montreal Bagel, Tim Hortons, Upper Crust.** At SSP Canada, our...

  • Line Cook

    6 months ago

    Dorval, Canada SSP Full time

    ** $21.75 / hour**: - ** Full-Time**: - ** Full Benefit Package**: - ** Meal Plan**: - ** Free Parking** **Our restaurant portfolio in the Montreal-Pierre Elliott Trudeau International Airport includes: Camden Food Co., Hurley’s Irish Pub, Urban Crave, La Petit, Cafe Montreal Bagel, Tim Hortons, Upper Crust.** At SSP Canada, our Line Cooks have the...

  • Server / Bartender - Montreal Airport Restaurants

    7 months ago

    Dorval, Canada SSP America Full time

    **$11.45 / hour + tips**: - **Free Employee Parking**: - **Full Benefits**: - **Employee Meal Plan** **SSP Canada operates several restaurants throughout Montreal's Pierre Elliott Trudeau International Airport: Baero Bar, Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel, Hurley's Irish Pub, La Petit, Lester's Deli, Tim Hortons, Urban...

  • Airport Restaurant Supervisor

    6 months ago

    Dorval, Canada SSP Full time

    ** $23.75 / hour**: - ** Full time**: - ** Full Benefits**: - ** Free Employee Parking**: - ** Employee Meal Plan** **SSP Canada operates several restaurants throughout Montreal's Pierre Elliott Trudeau International Airport, including: Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel, Hurley's Irish Pub, La Petit, Lester's Deli,...

  • Dishwasher/ Utility

    6 months ago

    Dorval, Canada SSP Full time

    ** $19.75 / hour**: - ** Full-Time**: - ** Meal Plan**: - ** Free Parking**: - ** Medical plan options for employees and their dependents** **SSP Canada operates several restaurants throughout the Montreal-Pierre Elliott Trudeau International Airport: Baero Bar, Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel, Hurley’s Irish Pub,...

  • Warehouse Delivery at Montreal International Airport

    6 months ago

    Dorval, Canada SSP Full time

    ** $19.75 / hour**: - ** Full-Time**: - ** Full Benefit Package**: - ** Meal Plan**: - ** Free Parking** **SSP Canada operates several restaurants throughout the Montreal-Pierre Elliott Trudeau International Airport: Baero Bar, Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel, Hurley’s Irish Pub, La Petit, Lester’s Deli, Tim...

  • Server/bartender - Urban Crave at Montreal

    6 months ago

    Dorval, Canada SSP Full time

    ** $12.25 / hour + tips**: - ** Free Employee Parking**: - ** Full Benefits**: - ** Employee Meal Plan** **SSP Canada operates several restaurants throughout Montreal's Pierre Elliott Trudeau International Airport: Baero Bar, Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel, Hurley's Irish Pub, La Petit, Lester's Deli, Tim Hortons,...

  • Line Cook

    6 months ago

    Dorval, Canada SSP Full time

    ** $21.75 / hour**: - ** Full-Time**: - ** Full Benefit Package**: - ** Meal Plan**: - ** Free Parking** **Our restaurant portfolio in the Montreal-Pierre Elliott Trudeau International Airport includes:Camden Food Co., Hurley’s Irish Pub, Urban Crave, La Petit, Cafe Montreal Bagel, Tim Hortons, Upper Crust.** At SSP Canada, our Line Cooks have the...

  • Dishwasher / Utility Restaurant Montreal Airport

    7 months ago

    Dorval, Canada SSP America Full time

    **$18.75 / hour**: - **Full-Time**: - **Meal Plan**: - **Free Parking**: - **Medical plan options for employees and their dependents** **SSP Canada operates several restaurants throughout the Montreal-Pierre Elliott Trudeau International Airport: Baero Bar, Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel, Hurley’s Irish Pub, La...

  • Restaurant Line Cook

    4 weeks ago

    Dorval, Canada SSP Canada Full time

    Job Description $20.75 - $23.47 / hour Full-Time Full Benefit Package Meal Plan Free Parking Our restaurant portfolio in the Montreal-Pierre Elliott Trudeau International Airport includes: Camden Food Co., Hurley's Irish Pub, Urban Crave, Cafe Montreal Bagel, Tim Hortons, Upper Crust. At SSP Canada, our Line Cooks have the important role of receiving food...

  • Line Cook Montreal Airport

    7 months ago

    Dorval, Canada SSP America Full time

    **$19.75 - $21.75 / hour**: - **Full-Time**: - **Full Benefit Package**: - **Meal Plan**: - **Free Parking** **Our restaurant portfolio in the Montreal-Pierre Elliott Trudeau International Airport includes: Camden Food Co., Hurley’s Irish Pub, Urban Crave, La Petit, Cafe Montreal Bagel, Tim Hortons, Upper Crust.** At SSP Canada, our Line Cooks have...

  • Warehouse / Commissary Montreal Airport Restaurants

    6 months ago

    Dorval, Canada SSP America Full time

    **$18.75 / hour**: - **Full-Time**: - **Full Benefit Package**: - **Meal Plan**: - **Free Parking** **SSP Canada operates several restaurants throughout the Montreal-Pierre Elliott Trudeau International Airport: Baero Bar, Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel, Hurley’s Irish Pub, La Petit, Lester’s Deli, Tim Hortons,...

  • Bilingual Restaurant Cashier

    6 months ago

    Dorval, Canada SSP Full time

    ** $20.75 / hour**: - ** Full-Time**: - ** Full Benefit Package**: - ** Meal Plan**: - ** Free Parking** **SSP Canada operates several restaurants throughout the Montreal-Pierre Elliott Trudeau International Airport:Baero Bar, Camden Food Co., Le Grand Comptoir, Upper Crust, Café Montreal Bagel, Hurley’s Irish Pub, La Petit, Lester’s Deli, Tim...