Host / Hostess - Urban Crave at Montreal

6 months ago

Dorval, Canada SSP Full time

** $19.75/ hour**:

- ** Full-Time**:

- ** Free Employee Parking**:

- ** Vision, Dental, Prescription and Medical Benefits Coverage**

**SSP Canada operates several restaurants throughout the Montreal International Airport, including: Café Montreal Bagel, Lester's Deli, Le Grand Comptoir, Hurley's, Urban Crave, Tim Hortons, Upper Crust, Camden Market.**

At SSP, our **Host/Hostess** position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are experts at several things:

- Making our guests feel at home from the moment they walk in
- Having warm, friendly smiles
- Respecting our customers
- Ability to answer questions about our restaurant and the airport

If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out We have a unique work environment that you'll only experience at SSP America

**Here are some things you can expect as a Host/Hostess**:

- Greet all guests in a courteous and professional manner and escort them to their table
- Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
- Assist guests with children and special needs, as required
- Present menus, answer questions and offer suggestions regarding food and service
- Inform servers and management of special needs and/or potential problems with guests
- Clear and reset counters or tables at conclusion of each course
- Ensure complete guest satisfaction
- Thank guests for their patronage upon exiting the restaurant
- Other duties as assigned

***:
**Skills & Other Requirements**:

- 6 months' experience working in retail or food service environment
- High school diploma preferred
- Verbal and written communication in French and English
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders
- Experience in dealing with problems involving customer service
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Ability to remember, recite, and promote the variety of menu items.
- Ability to stand and work in confined spaces for long periods of time.

SSP Canada is an equal opportunity employer committed to a diverse workforce.

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