Account Manager
4 weeks ago
**About the Company**
**Export Packers Company Limited** is a multi-faceted, growth-oriented international food company. Since 1937, this privately owned family company based in Ontario, Canada, has built itself into a global food expert, providing exceptional service and innovative solutions to its industry partners. The company’s success is driven by its dedicated employees' professionalism and entrepreneurial spirit. Our Head office is located in Brampton, Ontario.
**Role Summary**
**Responsibilities**
- Manage and expand relationships with Ethnic retail accounts across Canada.
- Identify and pursue new business opportunities within key Ethnic retail accounts.
- Responsible for day-to-day interaction with assigned customer contacts.
- Collaborate with National Account Managers to develop and manage the Ethnic category within national accounts.
- Work closely with the marketing team to develop marketing plans for key Ethnic retail customers to achieve sales objectives.
- Implement strategic marketing plans with key customers to achieve retail sales objectives for products.
- Develop and manage sales forecasts and budgets.
- Generate weekly and monthly reports to evaluate business performance.
- Analyze sales data to identify trends and opportunities for growth.
- Investigate and resolve customer issues and complaints promptly and professionally.
- Attend seafood industry events or any other business-related events when required.
- Evaluate inventory level forecast to ensure current demand is reflected.
- Identify new product offerings and/or company initiatives and work closely with the Product Development team to develop new and innovative products.
- Evaluate market information and adjust sales strategy to meet changing market and competitive conditions.
- Monitor and report information on competitor products, sales and marketing activities.
- Other duties as assigned
**Qualifications/Skills**
- 5+ years of progressive account management experience within the Ethnic Foods industry.
- Fluent in Mandarin.
- Experience building long-term business plans.
- Excellent interpersonal and communication skills, strong attention to detail, organized, self-motivated and have a proven track record of sales and negotiating skills.
- Proficient in Microsoft Office.
**Benefits**
- Hybrid
- 1 day work from home per week
- Summer hours _(half day off every Friday between Victoria Day weekend and Labor Day weekend)_
- Competitive vacation and Sick day policy
- Employee Discounts on the consumables
- Employee Assistance Program
- Company Paid Benefits
- RRSP Match Program
- Export Packers is an equal opportunity employer committed to promoting diversity of thought, ideas, perspective and people. We create an inclusive environment that attracts, retains and values people of all backgrounds by treating all people in a way that allows them to maintain their dignity and independence through inclusion, integration and equal opportunity. We are committed to meeting the needs of those who interact with Export Packers in accordance with Federal and provincial laws._
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- In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, Export Packers has an Accommodation Policy as part of our hiring process. Should you require accommodation, please advise the People & Culture Department._
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