Analyst, Claims
5 months ago
PURPOSE
The Claims Analyst, is accountable to the Manager, Claims Administration for timely and accurate
administration, analysis and reporting of insurance claims to ensure that company’s insurance related
risks are identified effectively and proactively during the claims process.
DUTIES AND RESPONSIBILITIES
- **Accident Investigation and Reporting**
Reviews incident reports from various properties on a regular basis and works with property
management teams across portfolios to identify the root cause of incidents and determine level of
investigation required to ensure that incidents and claims data are reported consistently, accurately
and in accordance with existing claims protocol and incident-related risks are mitigated by preventative
measures.
- **Insurance Claims Administration**
Administers insurance claims for all assets and assists with responding to claim-related inquires,
strategies including corresponding with Property Managers, Adjusters, solicitors, and Insurers with
regards to file status to ensure accuracy and timeliness of the claim processing process.
- **Environmental Claims Administration**
Assists the Environmental Affairs Department with all existing environmental claims including
monitoring payments and requesting reimbursement from Insurers to make sure that claims are
administered accurately, timely and in accordance with effective insurance policies.
- **Claims Reporting and Analysis**
Assists in preparation of claims-related reporting and analysis, statistical analysis of claims data,
generating of various risk management reports as required, complete quarterly Property Receivable
Account, analyzing and producing claims renewal reports to ensure accurate and consistent tracking
and analysis of all claims related data for the continuous improvement effort at property level.
- **Claim Financial's**
Processes complex claim payments on a timely basis and ensures all payments are accurately
entered into the claims system; in consultation with Manager, Claims Administration advises adjusting
firm and the legal entity with regards to any final release of payments, tracks financial settlement of
claims both below and above established deductibles.
Any other job related duties and/or projects that may be assigned.
**MINIMUM REQUIREMENTS**
Skills, Knowledge, Experience and Education
- Bachelor’s degree or College diploma in related field or an equivalent relevant experience
- Minimum 7-10 years of multi-line claims experience with focus on commercial property and liability claims
- Advanced knowledge of Excel
- PowerBI knowledge an asset
**Core Competencie **s
- Excellent communication skills both verbal and written
- Robust problem solving skills and creative thinking
- Solid analytical skills
- Strong ability to prioritize correctly and flexibility to change priorities frequently in accordance
with business needs
- Excellent time management and organizational skills
- Ability to multi-task and deliver quality results under pressure and within tight deadlines
- Work independently or with mínimal supervision
- Results-oriented
- Ability to facilitate collaboration between multiple stakeholders
- Influential decisions in order to mitigate risk
Morguard is a fully integrated real estate company. We own, manage and invest in high-quality, well-located, geographically diversified assets across North America. We have built our business with strong leadership and a proven management platform that have generated substantial, risk-adjusted returns - and significant long-term growth. With more than 40 years of experience and a dynamic team of 1,500 professionals, our commitment is to realize the potential of real estate through value creation and operational excellence.
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