Bilingual (Russian/english) Customer Service

6 months ago


Thornhill, Canada Scotiabank Full time

Requisition ID: 197670

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities

**Is this role right for you? In this role you will**:

- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed

**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:

- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers

**What’s in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package

Location(s): Canada : Ontario : Thornhill

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



  • Thornhill, Canada Cake It Toronto Full time

    _Craft Coffee Magic at _**Cake It Toronto**:_ _Join Our Team as a _**Barista Extraordinaire!**_ **About us** Cake It Toronto is a small business in Thornhill, ON. We are professional and agile, and our goal is to bake it 'til you make it. Our work environment includes: - **You will need to engage in conversations, warmly welcome every customer, and...


  • Thornhill, Canada Cake It Toronto Full time

    _Craft Coffee Magic at _**Cake It Toronto**:_ _Join Our Team as a _**Barista Extraordinaire!**_ **About us** Cake It Toronto is a small business in Thornhill, ON. We are professional and agile, and our goal is to bake it 'til you make it. Our work environment includes: - **You will need to engage in conversations, warmly welcome every customer, and...


  • Thornhill, Canada Lumiskins Full time

    **Responsibilities**: - Answer phones and greet visitors. - Use a computer and the Internet. - Take messages and forward them to the appropriate person. - Answer questions about company's services or products. - Make appointments for company's services or products. - Distribute mail and packages to the appropriate employee. - Arrange for travel...


  • Thornhill, Canada Emsee Laboratories of Canada Inc. Full time

    COVID-19 considerations: All staff members have been and must be fully vaccinated. strict protocols are observed. **Job Types**: Full-time, Permanent **Salary**: $37,000.00-$45,000.00 per year **Benefits**: - Casual dress Schedule: - Monday to Friday Supplemental pay types: - Bonus pay COVID-19 considerations: We are manufacturers only and other...


  • Thornhill, Canada Lumiskins Full time

    **Responsibilities**: - Answer phones and greet visitors. - Use a computer and the Internet. - Take messages and forward them to the appropriate person. - Answer questions about company's services or products. - Make appointments for company's services or products. - Distribute mail and packages to the appropriate employee. - Arrange for travel...


  • Thornhill, Canada Glass and door company Full time

    Note this is an in-person position out of Vaughan, ON We are a busy National commercial door and glass company. We are looking for an reliable bilingual (French / English) CSR to join out team. Must have strong verbal and written French and English skills Duties include (but are not limited to) - Dispatching technicians and subcontractors - updating...


  • Thornhill, Canada Glass and door company Full time

    Note this is an in-person position out of Vaughan, ON We are a busy National commercial door and glass company. We are looking for an reliable bilingual (French / English) CSR to join out team. Must have strong verbal and written French and English skills Duties include (but are not limited to) - Dispatching technicians and subcontractors - updating...


  • Thornhill, Canada GraingerCanada Full time

    **Work Location Type**:Remote** As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for...


  • Thornhill, Canada Thornhill Hyundai Full time

    **PAG Direct is looking for a Service Appointment Coordinator to join our growing Business Development team!** We need enthusiastic, driven, and passionate individuals to join our established fast-paced, high performing team as we help maintain and build lasting relationships with our clients! **Our team makes it easy for our clients to schedule service...


  • Thornhill, Canada Thornhill Hyundai Full time

    **PAG Direct is looking for a Service Appointment Coordinator to join our growing team at Thornhill Hyundai!** The Service Appointment Coordinator team plays a critical role in growing the business at PAG Direct. We are looking for enthusiastic, driven, and passionate individuals to join a fast-paced, high performing team to join our growing Business...


  • Thornhill, Canada PAG Direct Full time

    **PAG is looking for a Service Appointment Coordinator to join our growing team at Thornhill Hyundai!** The Service Appointment Coordinator team plays a critical role in growing the business at Phaeton Automotive Group. We are looking for enthusiastic, driven, and passionate individuals to join a fast-paced, high performing team to join our growing Business...


  • Thornhill, Canada Thornhill Hyundai Full time

    **PAG Direct is looking for a Service Appointment Coordinator to join our growing team at Thornhill Hyundai!** The Service Appointment Coordinator team plays a critical role in growing the business at PAG Direct. We are looking for enthusiastic, driven, and passionate individuals to join a fast-paced, high performing team to join our growing Business...


  • Thornhill, Canada KEB Hana Bank Canada Full time

    **Job Title**:Customer Service Representative (Fixed-Term, 12-month Contract) **Branch**:Thornhill Branch **Reports to**:Manager, Customer Service or Senior Manager, Deposits **Job Summary** The **Customer Service Representative **is responsible for conducting all teller functions and processing various transactions for customers/clients in accordance...

  • Barista

    3 months ago


    Thornhill, Canada Cake It Toronto Full time

    _Craft Coffee Magic at _**Cake It Toronto**:_ _Join Our Team as a _**Barista!**_ **About us** Cake It Toronto is a small business in Thornhill, ON. We are professional and agile, and our goal is to bake it 'til you make it. Our work environment includes: - **You will need to engage in conversations, warmly welcome every customer, and contribute to...

  • Nail Technician

    3 months ago


    Thornhill, Canada La Bella Vita salon and Spa Full time

    **Overview** At La Bella Vita Salon and Spa, we offer flexible opportunities for skilled nail technicians. This position is commission-based, with a competitive 60% for the technician and 40% for the salon. However, if you have an established client base and prefer more independence, we also offer the option to rent a dedicated space within our salon for...


  • Thornhill, Canada Flowers, Fruits and gifts Full time

    **Overview** **Responsibilities**: - Provide exceptional customer service by addressing customer concerns and resolving issues promptly - Process orders, returns, and exchanges accurately - Maintain customer records by updating account information - Assist customers with product information and recommendations - Conduct data entry tasks to update customer...


  • Thornhill, Canada Dominos Pizza Full time

    Dominos Pizza located at 531 atkinson Avenue Thornhill is looking for full time customer service representatives. Job Role: The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is...


  • Thornhill, Canada Elle Management Inc. Full time

    ** Fantastic Opportunity** **FULL TIME 40hrs/week..** 1 SHIFT (**SUN **to **WED**) - Schedule includes **weekend incentive**, work 8hrs from 9am-5pm Sunday and get paid for 10hrs; Monday to Friday are 8:30am - 6:30pm. **Applicant must be flexible.** **REQUIREMENTS**: Seeking Enthusiasm & Positive Energy... we are looking for a UNIQUE individual who are...


  • Thornhill, Canada Hana Bank Canada Full time

    Job Title: Customer Service Representative - Reports To: Branch Manager **Key Responsibilities** - Assist customers with inquiries regarding their account, transactions and banking services. - Provide information about our products and services, including loans or savings account. - Process transactions accurately and efficiently, including deposits,...


  • Thornhill, Canada Hearing & Balance Centres Full time

    _We are an established audiology and ENT clinic in the Thornhill area. If you are an enthusiastic and dynamic professional, with leadership skills, we would like to have you on our team._ Reports to: Managing Director Role: Responsible for administrative operations of the clinic, including excellent patient care and support to clinicians, patient...