Administration Clerk

2 weeks ago


Mississauga, Canada CanCap Management Inc. Full time

**What your day and week could look like**

Reporting to the Senior Manager, ACC Reservices, an **Admin Clerk** plays an essential role in supporting the recovery team through the repayment lifecycle of asset repossession. This includes:

- Administrative support to Asset Recovery and Remarketing department
- Searching for customer documents across multiple platforms and systems of record
- Running and uploading industry-specific searches through appropriate portals and uploading information into customer file
- Communicating with Clients to request relevant information about the debtor file
- Contacting appropriate parties for lien releases and other information
- Submitting requests to third party vendors for rebates and cancellations on their products on behalf of our Clients
- Stewardship of a dedicated segment of customer accounts that are managed to SLAs
- Consulting with senior team members to determine trends, issues, concerns, and wins.

**What you bring**
- No prior experience required
- Intermediate user skills with Microsoft 365 and internet browsers
- Fluent ability to write and speak business information
- Ability to juggle competing priorities with a sense of urgency
- Proven organizational skills with attention to detail with an ability to pick out inconsistencies
- Upbeat and results-oriented team contributions
- Confidence with problem-solving
- Commitment to providing ‘Raving Fan’ customer service
- Motivation and drive towards continuous learning and growth within your role and the company

**What you can expect from us**

Our Employee Experience is aimed at supporting and inspiring our talented team through:

- A passionate team dedicated to the support and empowerment of others
- An environment where innovative thinking is encouraged
- Health and dental coverage for you and your family
- Time off to re-energize with a starting vacation entitlement of 15 days/year as well as personal days

**Additional Information**
- To be considered for employment you will need to successfully pass a criminal background check and a validation of your work experience.

**Next Steps**

**Diversity and Inclusion**

CanCap Management Inc. is an equal opportunity employer and values diversity. We are committed to building and evolving a team reflecting a variety of backgrounds, perspectives, and skills.



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