Front Line Worker at Gladstone House

7 months ago


Ottawa, Canada The Salvation Army Ottawa Booth Centre Full time

**Position Purpose summary**

Gladstone House is a 15 bed, second stage off site program working closely with the Ottawa Booth Centre Addiction Services. The front line worker provides support services and guidance within the context of the overall operations of Gladstone House including maintaining the security of the facility and its residents. This is a non-sleeping overnight position.

**Accountabilities**:

- Maintains records as required (e.g. incident reports, log notes, and case notes)
- When necessary gather information to further assess client needs
- When required, assist clients in creating goal plans; monitor progress and aid clients in working towards set goals
- Follow established procedures in referring clients to appropriate Salvation Army and Community resources; advocate on behalf of clients to other Salvation Army and community resources
- Ensure appropriate information is communicated to residents
- Ensure residency guidelines are enforced impartially
- Monitor to ensure clients are participating in all house requirements, follow up with the client and provide feedback to House Supervisor when necessary
- Implement consequence for inappropriate behavior of clients in accordance with established policies, procedures and guidelines
- Refer clients to House Supervisor for interviews regarding serious behavioral issues and consequences
- Attend staff meetings and case conferences prepared to offer information regarding clients and services issues
- Complete rounds, security checks and duties as indicated by Shift Statement of Duties
- Refer maintenance requests to Manager of Addictions Services

**Working Conditions**
- May deal with angry and abusive clients
- May encounter verbal abuse
- May be required to deal with client overdose and other medical situations
- Works alone

**Education, Qualifications and Certifications**:

- Relevant post-secondary education or equivalent work experience

**Experience and Skilled Knowledge Requirements**:

- Experience working with a marginalized population and issues they face such as addiction and mental health

**Skills and Capabilities**:

- Ability to self-motivate and work with mínimal supervision
- Effective oral and written communication skills
- Effective interpersonal skills
- Basic computer skills
- Training in non-violent crisis intervention, ASIST, First Aid and CPR is an asset
- Experience administering Narcan and/or Narcan training a strong asset
- Bilingualism (English and French) is an asset
- Must supply a current Clear Police Reference Check for Vulnerable Sector

**HOURS: 1) FT - **Saturday and Sunday - 4:45pm - 5:15am, Thursday and Friday - 3:30pm - midnight. Hourly premium available for late night and weekend work.

**2) FT** - Monday to Friday - 11:30pm - 8:00am. Hourly premium available for late night and weekend work.

**The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.**

**Salary**: $20.25 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Every Weekend
- Monday to Friday
- Night shift

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Working with a marginalized population: 1 year (preferred)

Work Location: In person



  • Ottawa, Canada The Salvation Army Full time

    Gladstone House is a 15 bed, second stage off site program working closely with the Ottawa Booth Centre Addiction Services. The Front Line worker provides support services and guidance within the context of the overall operations of Gladstone House including maintaining the security of the facility and its residents. This is a non-sleeping overnight...


  • Ottawa, Canada Salvation Army Full time

    Description Gladstone House is a 15 bed, second stage off site program working closely with the Ottawa Booth Centre Addiction Services. The Front Line worker provides support services and guidance within the context of the overall operations of Gladstone House including maintaining the security of the facility and its residents. This is a non-sleeping...


  • Ottawa, Canada The Salvation Army Ottawa Booth Centre Full time

    **Position Purpose summary** Gladstone House is a 15 bed, second stage off site program working closely with the Ottawa Booth Centre Addiction Services. The front line worker provides support services and guidance within the context of the overall operations of Gladstone House including maintaining the security of the facility and its residents. This is a...


  • Ottawa, Canada Salvation Army Full time

    Description Gladstone House is a 15 bed, second stage off site program working closely with the Ottawa Booth Centre Addiction Services. The Front Line Worker provides support services and guidance within the context of the overall operations of Gladstone House including maintaining the security of the facility and its residents. This is a non-sleeping...

  • Front of House

    6 months ago


    Ottawa, Canada Gitanes Inc. Full time

    The Gitanes restaurant group is growing! Hiring front and back of house positions. Minimum 2 years experience. WSET or CMS wine education encouraged for front of house roles. We are an energetic team of hospitality professionals, passionate about the chef driven kitchens we represent. We pair dishes with natural wines and fun cocktails. Experience working...

  • Housing Support Worker

    6 months ago


    Ottawa, Canada Matthew House Ottawa Full time

    **About this role** The Housing Support Worker plays a crucial role in supporting refugee claimants with housing needs and is responsible for supporting Matthew House Ottawa’s Housing program, which comprises of finding appropriate housing and building connections with affordable housing agencies and landlords within the Ottawa area. They will serve as a...


  • Ottawa, Canada Western Ottawa Community Resource Centre Full time

    **INTERNAL/EXTERNAL POSTING** Job Title**:Housing Liaison Worker/Transitional Housing Support Worker - VAW** Status**:Indeterminate** Hours**:28 hours/week - ability to work flexible hours (including evenings and weekends) is required** Benefits**:Vacation leave, Personal leave, Cost-share insurance and health coverage, HOOPP pension** Salary**:$49,554...


  • Ottawa, Canada Maison Decision House Full time

    **Transitional House Worker** Maison Decision House - Ottawa, ON Maison Decision House (MDH) is a non-profit organization that was founded in 1979. It provides a community-based residential treatment program for adult male offenders, regardless of race and religion, who are returning to the community as a part of their release process. MDH has helped over a...


  • Ottawa, Canada Maison Decision House Full time

    **Transitional House Worker** Maison Decision House - Ottawa, ON Maison Decision House (MDH) is a non-profit organization that was founded in 1979. It provides a community-based residential treatment program for adult male offenders, regardless of race and religion, who are returning to the community as a part of their release process. MDH has helped over...


  • Ottawa, Canada Maison Decision House Full time

    _**Transitional House Worker**_ - **Maison Decision House - Ottawa, ON**_ **NOTE THIS IS A CASUAL POSITION, HOURS RANGING AROUND 32 A MONTH. MUST BE ABLE TO WORK SOME WEEKENDS.** Maison Decision House (MDH) is a non-profit organization that was founded in 1979. It provides a community-based residential treatment program for adult male offenders, regardless...

  • Front of House Manager

    6 months ago


    Ottawa, Canada EVOO Greek Kitchen Full time

    **About us** EVOO Greek Kitchen is a small business in Ottawa, ON K1S 4N4. We are professional, agile and fast-paced. Our work environment includes: - Modern office setting - Food provided EVOO Greek Kitchen is a modern Greek restaurant serving authentic greek cuisine, a sommelier curated wine selection and handcrafted cocktails with a Greek flair. We...


  • Ottawa, Canada Jack Astor's Full time

    Our Jack Astor's team is looking for a Front-of-House Supervisor to join the team. At Jack Astor’s it’s all about personality, yes, we’re all about a delicious menu and fantastic beverages, but more than that we own fun. Yep, our teams are more than our co-workers, they’re our Peeps. Whatever role we hold in the restaurants, we are there for each...


  • Ottawa, Canada Jack Astor's Full time

    Our Jack Astor's team is looking for a Front-of-House Supervisor to join the team. At Jack Astor’s it’s all about personality, yes, we’re all about a delicious menu and fantastic beverages, but more than that we own fun. Yep, our teams are more than our co-workers, they’re our Peeps. Whatever role we hold in the restaurants, we are there for each...

  • Front of House Manager

    7 months ago


    Ottawa, Canada Dessert First Full time

    **About us** We are a bakery and café, we produce everything in small batches and use best quality ingredients to ensure our end-product is exceptional. Overview: **Responsibilities**: - Oversee the daily operations of the front of house staff - Train, supervise, and support front of house team members - Ensure excellent customer service and guest...


  • Ottawa, Canada The Salvation Army Full time

    A Front Line Supervisor works as part of a 5-member supervisor team scheduled over a 24/7, 7 day a week time frame in The Salvation Army’s Ottawa Booth Centre men’s hostel. Under the guidance of the Manager of Residential Services, Front Line supervisors oversee the general operations of the front desk staff, ensuring they are effectively meeting client...


  • Ottawa, Canada The Salvation Army Full time

    A Front Line Supervisor works as part of a 5-member supervisor team scheduled over a 24/7, 7 day a week time frame in The Salvation Army’s Ottawa Booth Centre men’s hostel. Under the guidance of the Manager of Residential Services, Front Line Supervisors oversee the general operations of the front desk staff, ensuring they are effectively meeting client...

  • Front Line Worker

    3 days ago


    Ottawa, Canada Shepherds of Good Hope Full time

    **Join us at Shepherds of Good Hope and add meaning to your work!** Shepherds of Good Hope (SGH) is one of the largest not-for-profit organizations dedicated to meeting the needs of individuals experiencing homelessness and vulnerably-housed individuals in the city of Ottawa. Many individuals who access our programs and services live with complex trauma,...

  • Front of House

    3 days ago


    Ottawa, Canada Algonquin Students' Association Full time

    **Front of House & Service Supervisor** **Reports To**: Manager, Theatre Guest Experience **Mission**: _To create an environment that inspires a passion for student success. _ **Desired Results of the Position**: - A welcoming and inclusive customer experience for students, guests, and clients of the Algonquin Commons Theatre and all its related...

  • Front Line Worker

    7 months ago


    Ottawa, Canada The Salvation Army Ottawa Booth Centre Full time

    **Position Purpose summary**: To provide Front Line service to the Ottawa Booth Centre’s clients within the context of the Centre’s overall operations, including maintaining the security of the facility and its residents. **Responsibilities**: - client services - safety and security - support services - service /shift specific duties **CLIENT...


  • Ottawa, Canada The Salvation Army Ottawa Booth Centre Full time

    ***: A Front Line Supervisor works as part of a 5-member supervisor team scheduled over a 24/7, 7 day a week time frame in The Salvation Army’s Ottawa Booth Centre men’s hostel. Under the guidance of the Manager of Residential Services, Front Line supervisors oversee the general operations of the front desk staff, ensuring they are effectively meeting...