Full Time Front Line Worker

4 months ago

Ottawa, Canada Salvation Army Full time

Description
Gladstone House is a 15 bed, second stage off site program working closely with the Ottawa Booth Centre Addiction Services. The Front Line worker provides support services and guidance within the context of the overall operations of Gladstone House including maintaining the security of the facility and its residents. This is a non-sleeping overnight position.
**KEY RESPONSIBILITIES**:
Maintains records as required (e.g. incident reports, log notes, and case notes)
When necessary, gather information to further assess client needs
When required, assist clients in creating goal plans; monitor progress and aid clients in working towards set goals
Follow established procedures in referring clients to appropriate Salvation Army and Community resources, advocate on behalf of clients to other Salvation Army and community resources
Ensure appropriate information is communicated to residents
Ensure residency guidelines are enforced impartially
Monitor to ensure clients are participating in all house requirements, follow up with the client and provide feedback to House Supervisor when necessary
Implement consequence for inappropriate behavior of clients in accordance with established policies, procedures and guidelines
Refer clients to House Supervisor for interviews regarding serious behavioral issues and consequences
Attend staff meetings and case conferences prepared to offer information regarding clients and services issues
Complete rounds, security checks and duties as indicated by Shift Statement of Duties
Refer maintenance requests to Manager of Addictions Services
**WORKING CONDITIONS**:
This is a permanent full-time position
**Shifts**: - Saturday and Sunday - 8:00am - 4:30pm, Monday to Wednesday - 3:30pm - midnight
May deal with angry and abusive clients
May encounter verbal abuse
May be required to deal with client overdose and other medical situations
Works alone
**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:
Relevant post-secondary education or equivalent work experience
Training in non-violent crisis intervention, ASIST, First Aid and CPR is an asset
**EXPERIENCE AND KNOWLEDGE**:
Experience working with a marginalized population and issues they face such as addiction and mental health
Experience administering Narcan and/or Narcan training a strong asset
**SKILLS AND CAPABILITIES**:
Ability to self-motivate and work with mínimal supervision
Effective oral and written communication skills
Effective interpersonal skills
Basic computer skills
Bilingualism (English and French) is an asset
Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening
Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

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