Skincare Consultant

1 month ago


Toronto, Canada Jacob & Sebastian Full time

Join a locally owned and operated boutique to help deliver beauty, and wellness expertise in your community, and keep the customer at the center of everything you do. We are looking for happy people, with experience in cosmetic/beauty retail.

**SUMMARY**:
**DUTIES & RESPONSIBILITIES**:

- Sales Expectations
- Identifies customers’ needs and sells through demonstration and education
- Possesses a “selling is fun” attitude
- Promotes sales of beauty products; provides information on new or existing products and services; conducts demonstrations
- Possesses a real, honest interest in skin-care and beauty products.
- Genuinely, enjoys assisting customers, and LEADING to them products that will honestly impact their lives.
- Seeks out development such as through workshop/education sessions to ensure product knowledge is current

**CUSTOMER SERVICE**
- Promote a positive environment for customers and coworkers
- Builds customer loyalty through follow up and repeat business
- Resolves customer complaints within guidelines
- Actively promote and book appointments for in-Store events

**OPERATIONS**
- Exhibits and promotes the company’s products and services and provides information to interested parties
- Completes all required sales tracking forms
- Demonstrates a professional image, including clean and complete image guidelines, uniform as outlined in Store Standards

**GENERAL**
- Complies with all health and safety regulations
- Complies with all store policies and procedures
- Complies with loss prevention policies and procedures and ensures they are executed in the department
- Acts professionally at all times
- Perform other duties as required

**QUALIFICATIONS**
- Planning, Judgment and Decision Making
- Independent thinking and decision - making when dealing with customer issues and devise appropriate solutions
- Selling skills in Cosmetics/ luxury goods

**EXPERIENCE**
- Proven consultative skills to provide information, advice and guidance to customers
- Selling experience with a proven track record
- A good knowledge of various beauty products and services available
- Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
- Commitment to providing excellence in customer service
- Punctual and reliable
- Customer service oriented

**WORKING CONDITIONS**
- Ability to work flexible shifts which may include nights and weekends, and Holidays
- Ability to work in a fragrance filled environment

**PHYSICAL REQUIREMENTS**
- Ability to lift up to 50 pounds
- Ability to climb ladder
- Ability to bend and stretch to stock shelves

**Job Types**: Full-time, Part-time

Pay: From $19.00 per hour

Expected hours: 28 - 35 per week

**Benefits**:

- Company events
- Flexible schedule
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Expected start date: 2024-11-06



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