Identity and Access Management Analyst

5 months ago

Surrey, Canada Prospera Credit Union Full time

**TEAM LOCAL is Hiring**

Built on more than 75 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $7.5 billion in assets and 120,000 members. With 26 branches, Prospera is proud to serve communities throughout the Lower Mainland, Fraser Valley and Okanagan. It’s our vision to help build vibrant, healthy communities, thriving local enterprises and financially empowered people.

**Be our new Identity and Access Management Analyst(IAM)**

You will be responsible for maintaining staff identity and access by supporting the organization’s identity and access management program through IAM request fulfillment, improvement of IAM processes, supporting IAM audits and working with various stakeholders towards the implementation of IAM automation.

You will also be involved in managing the account life cycle management for the organization. You will participate in the development of processes, documentation, system configuration, support, and optimization related to role-based access control, account lifecycle, audits, and compliance. You will also act as an escalation point for the support team for all matters relating to IAM.

**What you'll do**:

- Provide user account lifecycle management by activating, maintaining, and deactivating accounts according to pre-defined procedures and within service levels.
- Maintain good hygiene of identity and access platforms by ensuring that all dormant objects are remediated in a timely manner.
- Collaborate with various stakeholders to implement and maintain automation for managing account lifecycle.
- Manage account permissions via RBAC according to predefined procedures and within agreed service levels.
- Assist with development, implementation, and support of RBAC.
- Collaborate with various stakeholders to implement and maintain automation for RBAC.
- Develop and maintain comprehensive documentation on IAM processes and procedures.
- Ensure proper procedures are followed for authorization of access.
- Collaborate on the design, implementation, and support of IAM systems.
- Support the deployment of multi-factor authentication, single sign on, and mobile device management.

**What you bring**:

- Degree in information technology, business, or related field (or 4 years of relevant work experience).
- 5 years relevant experience administrating identity and access platforms in a business environment.
- Demonstrated success using Active Directory, Azure AD, Microsoft 365, or other identity and access platforms.
- Experience using ServiceNow as an ITSM platform.
- Microsoft Professional Certifications Cloud certifications (Microsoft 365 or Azure).
- Exemplary customer service and interpersonal skills.
- Good communications skills, both technical and non-technical.
- Great attention to detail.
- Able to maintain confidentiality, integrity, and personal accountability.

**Our Values**

Cultivate trusting relationships: We are local at heart, aligned in our purpose to help our members, communities, and team thrive.

Empower and enable others: We give each other the space, trust, and tools to succeed.

Lead with curiosity: We approach all circumstances with curiosity and a drive for continuous learning and improvement.

Embrace change and execute with purpose: We plan with agility, take action, and pivot to deliver results.

Thrive as One Team: We collaborate because it strengthens us.

**What’s in it for you?**

**Inclusive, equitable and accessible workplace**: All team members are valued, respected, and heard. We learn from each other’s differences, gaining strength through our people and our perspectives.

**Training and Support**. We set our employees up for success with training and continued support and access to resources throughout employment.

**Career Advancement** We are committed to our employee’s growth and development, and we want to see you soar.

**Fun & Camaraderie.** We care deeply about our members and our employees, and we want the hours you spend with us to be fun, rewarding and sometimes lighthearted. We like to work hard, play hard, have fun and be there for each other.

**Show me the money** We offer competitive pay, a personalized benefits program, and a generous defined contribution pension plan.

**Community Focused**. We care about giving back to the communities we live, work and play in. We participate in many community-minded activities throughout the year.

**Our commitment to Diversity, Equity and Inclusion**

Diversity, equity and inclusion is part of everything we do, and we’re on a continuous journey to ensure every employee and members feels like they #BelongAtProspera.

If you require accommodation during any part of the recruitment process, please let us know.

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