Manager Patient Access
6 months ago
Salary range: The salary range for this position is CAD $54.16 - $77.86 / hour Why Fraser Health?:
Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.
An exciting opportunity awaits you as **Manager, Patient Access & Community Transition** at **Surrey Memorial Hospital** in Surrey, BC in this **Regular Full-Time** role. As a key member of the leadership team, you are responsible for managing and providing leadership to all areas and support services linked to patient flow and transition across the health continuum, with a focus on improving patient flow through key improvement initiatives. Come be part of a collaborative, dynamic team
All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
The Manager, Patient Access & Community Transition provides operational oversight and management of patient access and transitions within the site, between hospitals, and between hospitals and community, to ensure quality patient care, effective patient outcomes and positive patient experience.
Oversees and manages designated clinical and /or administrative areas at the site which support Access and Community Transition functions, as well as areas which provide general support to site operations.
**Responsibilities**:
- In collaboration with the Executive Director, Directors and site team members, provides operational oversight and management of patient access, flow and transitions between clinical areas within the site, between hospitals and between hospitals and community to ensure quality patient care, effective patient outcomes and positive patient experience.
- Leads the development of "right service" in hospital and community through the development and implementation of a framework to ensure the efficiency and effectiveness of patient placement, access, flow and transition between acute and community care.
- In collaboration with department and clinical support areas, identifies barriers to patient flow and provides leadership and management to reduce barriers, address patient flow issues and facilitate improvement.
- Monitors, tracks and evaluates access and flow performance utilizing MOH and FH criteria/indicators. Utilizes processes & indicators of patient flow through the use of EDD, 11am and readmissions. Monitors hospital occupancy and use of overflow spaces; utilizes 10 hour performance and processes to move patients to right location; develops protocols to address unusual access, flow and transition demands.
- Creates and implements seamless points of transition between acute and community care/services, and evaluates the effectiveness of transition points to/from community (i.e. ALC-HH; EARs; Communicare etc.). Establishes and maintains effective working relationships, ongoing communications with medical staff, other departments/programs at and across sites/community areas and other internal and external stakeholders; ensures Director(s) are informed of significant access/flow/transition activities or developments.
- Ensures an effective complex discharge process at the site by providing oversight, leadership and management of access-related resources, departments or roles such as case management, counselling or other related functions which support the complex discharge process.
- Responsible for the designation and monitoring of Alternate Levels of Care (ALC) processes, systems and protocols.
- Acts as an advocate for patients, residents and families by responding to issues in the program to internal and external stakeholders and agencies; ensures compliance of the complaint review and audit process.
- Acts as a resource for Access staff, FH staff and leadership, and clients and families regarding bed allocation policy, principles, procedures and decision-making. Develops partnerships with clinical managers to ensure patients are placed in the most appropriate bed and/or clinical service; implements corrective action as required based on reviewing patient access trends and patterns for the clinical service and/or site; works with patient care teams to interpret and implement changes.
- Manages resources through the development of operating budgets as appropriate, review of expenses and the development of action plans.
- Recruits staff; provides leadership and m
-
Patient Access Transition Manager
2 weeks ago
Surrey, British Columbia, Canada Fraser Health Full timeJob DescriptionCompany OverviewFraser Health is a leading healthcare organization dedicated to providing high-quality patient care and services.Salary Range$120,000 - $150,000 per year, depending on experience.Job SummaryWe are seeking an experienced Patient Access Transition Manager to join our team. This role will be responsible for overseeing patient...
-
Manager Patient Access
5 months ago
Surrey, Canada Fraser Health Full timeDetailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Manager, Patient Access & Community Transition provides operational oversight and management of patient access and transitions within the site, between hospitals, and between...
-
Manager Patient Access
2 months ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $54.16 - $77.86 / hour Why Fraser Health?: Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to...
-
Patient Access Transition Manager
2 weeks ago
Surrey, British Columbia, Canada Fraser Health Full timeAbout the RoleWe are seeking a highly skilled Patient Access Transition Manager to join our team at Fraser Health.
-
Director of Patient Access and Transition
7 days ago
Surrey, British Columbia, Canada Fraser Health Full timeAbout the RoleFully immersed in the Fraser Health mission, vision, and values, this exceptional leader oversees patient access and transitions across the healthcare continuum. Reporting to the Executive Director, the successful candidate will provide strategic oversight and management of patient flow, ensuring seamless transitions between hospitals,...
-
Site Access Coordinator
2 days ago
Surrey East, Canada Fraser Health Authority Full timeSalary The salary range for this position is CAD $49.20 - $67.08 / hour Job Summary Fraser Health is the heart of health care for nearly two million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...
-
Site Access Coordinator
1 day ago
Surrey East, Canada Fraser Health Authority Full timeSalaryThe salary range for this position is CAD $49.20 - $67.08 / hour Job SummaryFraser Health is the heart of health care for nearly two million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...
-
Record Center Specialist
6 months ago
Surrey, Canada Access Full timeDescription **We Are Access** We are Access! We are committed to exceeding the expectations of our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Do you enjoy picking orders...
-
Access & Flow Leader, Mh&sus
6 months ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $50.86 - $68.21 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our...
-
Access & Flow Leader, Mh&sus
6 months ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $50.86 - $68.21 / hour Why Fraser Health?: Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2...
-
Surrey, British Columbia, Canada Fraser Health Full timeWe are seeking a highly skilled and experienced Strategic Leader to join our team at Fraser Health, in the role of Executive Director, Access & Flow. This is an exceptional opportunity for a visionary leader who can drive change and improvement in patient flow and access to care.About the RoleThe Executive Director will be responsible for developing and...
-
Patient Care Aide
1 month ago
Surrey, Canada BC Cancer Full timePatient Care Aide, Oncology Clinic BC Cancer Surrey, BC The Patient Care Aide performs a variety of tasks such as measuring and recording vital signs, cleaning instruments, stocking treatment areas, escorting patients in and out of exam rooms, acting as chaperone, transporting patients, delivering, and collecting items, and miscellaneous clerical duties such...
-
Coordinator, Patient Safety
2 weeks ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $38.12 - $54.80 / hour Why Fraser Health?: The **Coordinator, Patient Safety & Learning System, **is responsible for the implementation, support, and education of all modules of the BC PSLS software across Fraser Health. The Coordinator promotes a patient safety culture through the PSLS and responds to...
-
Manager, Patient Support Services
6 months ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $52.59 - $75.59 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...
-
Patient Consultant
5 months ago
Surrey, Canada LASIK MD Full timeSee if you are our next: **PATIENT ENGAGEMENT AND RETENTION SPECIALIST / PATIENT CONSULTANT | Surrey** Working for LASIK MD (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they...
-
Identity and Access Management Analyst
5 months ago
Surrey, Canada Prospera Credit Union Full time**TEAM LOCAL is Hiring** Built on more than 75 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $7.5 billion in assets and 120,000 members. With 26...
-
Access & Flow Leader, MH&SUS
2 months ago
Surrey, British Columbia, B3R, Halifax region, Canada Fraser Health Authority Full timeSalaryThe salary range for this position is CAD $52.39 - $70.26 / hour Job SummaryFraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in...
-
Access & Flow Leader, MH&SUS
23 hours ago
Surrey, British Columbia, B3R, Halifax region, Canada Fraser Health Authority Full timeSalaryThe salary range for this position is CAD $52.39 - $70.26 / hour Job SummaryFraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in...
-
Identity and Access Management Analyst
4 days ago
Surrey, Canada Prospera Credit Union Full time**TEAM LOCAL is hiring** Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24...
-
Standardized Patient
6 months ago
Surrey, Canada Kwantlen Polytechnic University Full timeEmployee Group: **Casual Employee** - Hours of Work (BCGEU): - # of openings: **4** - Hours Per Week (BCGEU): - Pay Level: **Casual Employee - Hourly Rate** - Days of Work (BCGEU): - Employment Type: **Temporary Part Time** - Internal Closing Date: **Open Until Filled** - Travel Frequency: - External Closing Date: **Open Until Filled** - Competition...
